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hotspring Jetsetter
Jetsetter
Overall rating:
4.6
/ 5
334 out of 360(93%)reviewers recommend this product.
Customer reviews for Jetsetter
Review 461 for Jetsetter
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
Bill
fromTn
Age:55-65
Gender:female
1998 Jetsetter(yes 1998)
PostedAugust 29, 2013
Has stood the test of time and so has the leak from the factory.
0 of 4 found this review helpful.
Review 462 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Rwgroses
fromMorton, Pa.
Age:55-65
Gender:male
This is the best purchase that I have ever made. Now it feels like the golden years.
PostedAugust 27, 2013
This hot tub was the perfect size for our screen porch. The cover is so easy to remove and recover that even my wife can do it. It uses very little electric and is so easy to take care of the water you don't need to be a chemist. The lighting at night is so inviting you want to jump right in. I would recommend this Hot to anyone.
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 14, 2019
We are glad to hear you are enjoying the Jetsetter spa!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, August 28, 2013
Dear Hot Tubber,
Thank you for your review and photo! I am happy to hear your Hot Spring is the perfect size for your porch, and that you and your wife have found the cover easy to use. Our team wishes you many happy years with your hot tub. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for your review and photo! I am happy to hear your Hot Spring is the perfect size for your porch, and that you and your wife have found the cover easy to use. Our team wishes you many happy years with your hot tub. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 463 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
jeff
Age:55-65
Gender:male
love the saltwater
PostedAugust 26, 2013
This is my 2nd hot spring spa. I had the 1st one for 10 years but really love the ease of care of the saltwater.
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are glad to hear you love the Jetsetter and the FreshWater Salt System!
Response from HotSpringBy Vanessa, Customer Service, December 13, 2013
Glad to hear you love the ACE System we love it too. :)
If we could ever be of assistance please call us at 800-999-4688.
Thank you for choosing Hot Spring! We look forward to serving you for many more years.
If we could ever be of assistance please call us at 800-999-4688.
Thank you for choosing Hot Spring! We look forward to serving you for many more years.
Review 464 for Jetsetter
Overall rating
3
/
5
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
RogerG
fromSan Diego, CA
Age:55-65
Gender:male
Poor customer service
PostedAugust 19, 2013
The spa is great. Unfortunately I had some issues early on (eg the controls freezing) that I was told to "not worry about". Also had a leak due to faulty construction. I did manage to get the dealer out to fix the leak, however that was it. I now have what seems to be a dead ozone system and for sure the lighting color wheel is misaligned - very interesting effect of different colors everywhere. I'll try another service organization but to date have not been impressed.
0 of 1 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service, August 19, 2013
Thank you for providing feedback about your spa experience. I am disappointed to ready about your experience and will be glad to assist now that I am aware! I will send you a private email for more details and look forward to getting these issues resolved promptly.
Review 465 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Wizzard
fromMiddletown,PA
Age:55-65
Great quality product
PostedAugust 17, 2013
We had a Hot Spring Classic 24 years-Great Product . When we needed a replacement I knew it would have to be another Hot Spring. The Jet Setter fit into our Sunroom perfectly. The lounger, DX Motto Massage and Rotary Hydro-massage features are GREAT !
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, August 19, 2013
Dear Hot Tubber,
Thank you for being such a wonderful Hot Spring customer! We are happy to hear that you are enjoying your second Hot Spring. The Jetsetter is a terrific addition to your Sunroom. We would love to see photos. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for being such a wonderful Hot Spring customer! We are happy to hear that you are enjoying your second Hot Spring. The Jetsetter is a terrific addition to your Sunroom. We would love to see photos. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 466 for Jetsetter
Overall rating
3
/
5
Comfort:
5
/
5
Quality:
1
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
stevedblcorona
fromhomosassa,fl
Quality control issues
PostedAugust 9, 2013
The unit was purchased new and installed in three weeks there was a water leak that has not been found as of 3 days of dismantling the bottom of the unit. Only owning the unit for a month or so tends to be unacceptable quality issues at the factory to allow this type of failure.
The dealer is trying their best to rectfy the problem, but at the price level of this unit it should not have been released from the factory.
The dealer is trying their best to rectfy the problem, but at the price level of this unit it should not have been released from the factory.
1 of 1 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service, August 14, 2013
Thanks for writing to us about your spa concerns. I have spoken to your dealer today; they have already removed this spa from your home and are bringing you a brand new Jetsetter tomorrow. We appreciate your patience and the good customer care provided by the dealer.
Review 467 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Rosieatthespa
fromSacramento, CA
Age:55-65
Gender:female
Just the right size
PostedJuly 30, 2013
We chose the Jetsetter because of the size, comfort, and features. This is our third spa over the last 30 years. Our first spa was a Hot Springs and it lasted us 15 years. Our second spa was not a Hot Springs and it only lasted 10 years and during most of that time it was very loud. The best thing about our new spa is the digital controls. We were used to the old dial type setting. Our new Jetsetter is wired for 220 instead of 110 and remains within 2-3 degrees all the time compared to the 110 models that start to cool off after about 10 minutes. I stay in my spa for 20-30 minutes sometimes up to 3 times a day for my back. It has been the best investment we've made in a long time.
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are glad to hear you are enjoying the Jetsetter spa!
Response from HotSpringBy Steve, Customer Service, July 31, 2013
Thank you for your feedback and welcome back to Hot Spring! :) Congrats on your new Jetsetter and please contact us at any time if we can assist you.
Review 468 for Jetsetter
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Gary44004
fromAshtabula, OH
Age:55-65
Gender:male
Outstanding Hot Tub
PostedJuly 28, 2013
I've waited a few months to submit my review to be sure this hot tub kept up its outstanding performance. I use this hot tub daily and continue to be impressed with its quality and ease of care. I've owned other hot tubs and they can't compare. The Moto-Massage is wonderful and the most beneficial of any jets i have experienced. Ohio pools & Spas has been a tremendous dealer and I highly recommend them and their Hot Springs hot tubs. Hot Spring hot tubs are a premium unit and worth the price!
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are glad to hear you are enjoying the Jetsetter spa!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, July 30, 2013
Dear Hot Tubber,
Thank you so much for your feedback! I am so pleased to hear you are enjoying your hot tub, and that you had a wonderful purchase experience. Our team appreciates your business, and we thank you for being a Hot Spring customer! Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you so much for your feedback! I am so pleased to hear you are enjoying your hot tub, and that you had a wonderful purchase experience. Our team appreciates your business, and we thank you for being a Hot Spring customer! Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 469 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
rocketman
fromsacramento ca
Age:55-65
Gender:male
first spa
PostedJuly 8, 2013
For its size you can not beat it!!!! Easy to maintain/clean
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, July 9, 2013
Dear Hot Tubber,
Thank you for your review, and congrats on your first spa! Welcome to the Hot Spring family. Please let our team know if you need any assistance in the future.
Thank you,
Erica
The Hot Spring Hot Tub Team
Thank you for your review, and congrats on your first spa! Welcome to the Hot Spring family. Please let our team know if you need any assistance in the future.
Thank you,
Erica
The Hot Spring Hot Tub Team
Review 470 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Insula
fromLong Beach, CA
Age:45-54
Gender:female
Jetsetter
PostedJune 29, 2013
Perfect small tub for smaller backyards. It blends right in and we use it almost every night. Utility bills barely went up with the 220 wiring. we saw a $5.00 a month increase. Love the summer mode feature!! It is great after a long day at the office to come home and let the tub ease the tensions away.
Response from HotSpringBy Steve, Customer Service, July 1, 2013
Thanks for your feedback! We are excited to see you are enjoying your Jetstter. Congrats, and welcome to the Hot Spring family!
Review 471 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Georin ILM
fromWilmington,NC
Age:Over 65
Gender:male
Great for what ails you !!
PostedJune 25, 2013
Soar back and legs are at there best in warm ,bubbling water!!I really do enjoy the relaxing feeling of my tub. It's at it's best when I get home after a long day at the office. Kick back and relax. Set it lower in the summer and 102 in winter and you are all set.
2 of 2 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are happy you enjoy relaxing in the Jetsetter spa!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 26, 2013
Dear Hot Tubber,
Thank you for your review! Sounds like a great way to end your day. Summer time or winter time, you are all set for hot tubbing! Thank you for being a great Hot Spring customer.
Erica
The Hot Spring Hot Tub Team
Thank you for your review! Sounds like a great way to end your day. Summer time or winter time, you are all set for hot tubbing! Thank you for being a great Hot Spring customer.
Erica
The Hot Spring Hot Tub Team
Review 472 for Jetsetter
Overall rating
2
/
5
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
1
/
5
Wizard7
fromWesterville, OH
Age:45-54
Gender:male
Very disappointed
PostedJune 12, 2013
I bought my Jetsetter spa new in June 2009.last August the Moto Massage quit working and the tub developed an intermittent leak in the Moto Massage area that went away for several months. And the cover started soaking up water. The foam is sealed in plastic! Well apparently not sealed very well. With the availability of modern technology and materials, why can't they design a cover that will last for more than three years? How about a hard cover? That would be nice.
Now, June 2013, the leak has returned full force and will practically drain the tub in a few days. Its very disappointing to pay that much for something that I can only enjoy for 4 years. There is no reason that the tub could not be build to remain water tight forever. If HotSpring would put a little more quality into the materials and workmanship, these things would not happen. But I guess if it works for a year (the warranty period) then why would they care. Repairs are dreadfully expensive and I'm sure are a major source of revenue.
Now I begin the process of ripping it apart to find and fix the source of the leak. It's gonna be a "fun" week.
3 of 5 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service, June 13, 2013
Thanks for writing. Before you tear into the spa, do give Watkins a call! If you purchased a Jetsetter in Aug 2009 from an authorized dealer, you have a 5 year Warranty on the spa, not 1 year. Let's review all of your concerns together. I think you'll be pleasantly surprised! Our toll-free number is in the back of your owner's manual. I will also email you privately. I think we can help!
Review 473 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
3
/
5
Value:
5
/
5
riley
fromAlbuquerque, NM
Love my Jetsetter
PostedJune 10, 2013
3rd Hot Spring Spa that I have owned.
Love the reliability and comfort.
Love the reliability and comfort.
1 of 2 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are glad to hear you love the Jetsetter spa!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, August 22, 2013
Lucky number three! Thank you for the review and positive feedback! I am happy to hear you are enjoying you hot tub. Please let our team know if you need any assistance in the future!
Erica
The Hot Spring Hot Tub Team
Erica
The Hot Spring Hot Tub Team
Review 474 for Jetsetter
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Diver Dan 27
fromLincoln, NE
Age:45-54
Gender:male
Second Hot Springs We Have Purchased, Always the Best!
PostedJune 3, 2013
This is the second spa we've owned. The first was Hot Springs, our second spa was an easy choice. Hot Spring Spas. Quality and Elegance in one nice package.
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are glad to hear this is your second Hot Spring spa and we appreciate your business!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 6, 2013
Dear Hot Tubber,
Thank you for joining the Hot Spring family (twice)! I am glad you were able to make an easy choice for your second spa purchase. Please let our team know if we can be of any assistance. We encourage you to share your experience with friends.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for joining the Hot Spring family (twice)! I am glad you were able to make an easy choice for your second spa purchase. Please let our team know if we can be of any assistance. We encourage you to share your experience with friends.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 475 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
sarathewonderdog
fromUpstate, NY
Age:45-54
Gender:female
late-bloomer
PostedJune 1, 2013
Purchased my first hot tub this year and have had it in use this Spring. I enjoy gardening and an active outdoor life and have enjoyed relaxing in it after a busy day. Living in the Northeast, I was concerned how much it would cost me to run it versus how much I would use it. It has proven to be a guilty pleasure!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 3, 2013
Dear Hot Tubber,
I am so pleased to hear you have purchased your first hot tub! Living in the Northeast you can enjoy your Hot Spring year-round. It will feel extra nice during those cold winter months. Please let our team know if you need any assistance in the future. We want you to enjoy your hot tub for many years to come.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
I am so pleased to hear you have purchased your first hot tub! Living in the Northeast you can enjoy your Hot Spring year-round. It will feel extra nice during those cold winter months. Please let our team know if you need any assistance in the future. We want you to enjoy your hot tub for many years to come.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 476 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
RandS
fromSmith Mountain Lake, Virginia
Excellent Couples Spa
PostedMay 30, 2013
We rarely entertain so the Jetsetter was just the spa that we were looking for. It is more than adequate for the two of us. Water care is a breeze, and the quality of the construction is outstanding. What a wonderful addition to our outdoor living space. We use it year-round.
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are happy both of you are enjoying the Jetsetter spa!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 3, 2013
Dear Hot Tubber,
Thank you for your product review. I am so pleased to hear you are enjoying your Jetsetter, and that you use it year-round. Please let our team know if you need any assistance in the future. Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for your product review. I am so pleased to hear you are enjoying your Jetsetter, and that you use it year-round. Please let our team know if you need any assistance in the future. Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 477 for Jetsetter
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Joe in Ventura
fromVentura California
Age:Over 65
Gender:male
Dozen years and still PERFECT
PostedMay 28, 2013
Except for some minor issues with air-side check valves, this spa has provided efficient, reliable, and wonderfully relaxing service for all the years we have had it
1 of 2 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, May 29, 2013
Dear Hot Tubber,
Thank you for your product feedback. I am pleased to hear you are having a relaxing experience with your hot tub. I am disappointed to read about the minor issues with your Hot Spring. At your convenience, please give our customer service team a call at 1-800-999-4688, extension 8432 so that we may better assist you. I want you to fully enjoy your Jetsetter for many years to come!
Erica
The Hot Spring Hot Tub Team
Thank you for your product feedback. I am pleased to hear you are having a relaxing experience with your hot tub. I am disappointed to read about the minor issues with your Hot Spring. At your convenience, please give our customer service team a call at 1-800-999-4688, extension 8432 so that we may better assist you. I want you to fully enjoy your Jetsetter for many years to come!
Erica
The Hot Spring Hot Tub Team
Review 478 for Jetsetter
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
HarrisTRSC
fromTravelers Rest, SC
Age:45-54
Gender:female
Best Decision!
PostedMay 28, 2013
We could not be happier with our Jetsetter spa. It was designed impeccably well for comfort and range of jet applications. No matter what joint or spot you wish to target, there is a comfortable way to achieve it. The moto massage is fantastic...for back and feet. Our sales team in Greenville, SC did a great job of helping us select and learn about care of our spa. It is the best investment decision we have made this year!!
(And the only jet-setting we want to do is right at home!)
(And the only jet-setting we want to do is right at home!)
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are happy to hear you are enjoying the Jetsetter spa!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, May 29, 2013
Dear Hot Tubber,
Thank you so much for your feedback! I am pleased to hear you are enjoying your new Jetsetter, and that the team in South Carolina was able to assist you in picking the perfect hot tub for you. I hope you continue to enjoy jet-setting in your own backyard for many years to come.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you so much for your feedback! I am pleased to hear you are enjoying your new Jetsetter, and that the team in South Carolina was able to assist you in picking the perfect hot tub for you. I hope you continue to enjoy jet-setting in your own backyard for many years to come.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 479 for Jetsetter
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
triscuit
fromRhode Island
Age:55-65
Gender:female
love my new jetsetter
PostedMay 27, 2013
My jet setter is great, very relaxing. I owned a prodigy before...but Nemo did it in this past winter.
Took a little getting used to, as it is not as deep as the prodigy. but is perfect now, i am usually alone in it, but there is room for a friend or two. Just the right size.
I use silver ion and MPS, no chlorine necessary
Great product
Took a little getting used to, as it is not as deep as the prodigy. but is perfect now, i am usually alone in it, but there is room for a friend or two. Just the right size.
I use silver ion and MPS, no chlorine necessary
Great product
1 of 1 found this review helpful.
By Customer Service Hot Spring Janet, November 15, 2019
We are happy to hear you love your Jetsetter!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 12, 2013
Dear Hot Tubber,
Thank you for your review! I am pleased to hear you are enjoying your Jetsetter. It sounds like it is the perfect fit for you. We wish you many happy years in your Hot Spring!
Erica
The Hot Spring Hot Tub Team
Thank you for your review! I am pleased to hear you are enjoying your Jetsetter. It sounds like it is the perfect fit for you. We wish you many happy years in your Hot Spring!
Erica
The Hot Spring Hot Tub Team
Review 480 for Jetsetter
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
bluefanatic
fromSealy, TX
Age:55-65
Gender:female
Great for couples
PostedMay 26, 2013
Even though it says 3 people, it is most comfortable with 2 only.
Only complaint I have is adjusting the strength of the jets. They are too strong to sit in front of yet to turn them down interferes with the circulation of the water.
Only complaint I have is adjusting the strength of the jets. They are too strong to sit in front of yet to turn them down interferes with the circulation of the water.
Response from HotSpringBy Steve, The Hot Spring Hot Tub Team, May 29, 2013
Thanks for your feedback! We appreciate it! At your convenience, feel free to call to our Customer Service team at 800-999-4688. We would like to help you optimize the performance of your spa.
Steve
The Hot Spring Hot Tub Team
Steve
The Hot Spring Hot Tub Team