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hotspring Prodigy
Prodigy
Overall rating:
4.6
/ 5
187 out of 202(93%)reviewers recommend this product.
Customer reviews for Prodigy
Review 81 for Prodigy
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
JC
fromMt Shasta, CA
Age:Over 65
Responding to survey
PostedJune 19, 2022
Have a little trouble keeping chlorine down with salt water system. Could very likely be operator error, time will tell. Still pretty new. Dealer was great to work with. Everything works. Delivery, installers were fun and knew their job. Generally quite happy.
2 of 3 found this review helpful.
Review 82 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Rick
fromBig Lake, Alaska
Age:Over 65
HotSpring Prodigy is a perfect fit.
PostedJune 13, 2022
This our second Prodigy spa and our third HotSpring spa that we have owned since 1985. Our first spa lasted for 20 years and was used for an additional 5 years by my brother. Our first Prodigy also served us well for 17 years. Both spas were excellent in our harsh Alaskan environment. We are looking forward to our new Prodigy with several updated features to provide us years of reliable service in future.
3 of 3 found this review helpful.
Review 83 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Lawdog89301
fromNV
Age:45-54
It was the one for us
PostedJune 3, 2022
We went in looking for a small hot tub for just the two of us, and ended up getting the Prodigy because the salesman said we wouldn't be happy with the small one. He showed us the two models and he was right. The small one was too small. We use the tub every night and have enjoyed every minute of it. Great product! The only problem we had was when when we first got the tub, it came from the factory with the heater hooked up wrong. Easy fix though, the installer came over the next day and fixed it in a snap.
1 of 1 found this review helpful.
By Customer Service Hot Spring Kylie, June 29, 2022
Welcome to the Hot Spring family! We're so glad to hear that you are enjoying your spa. Nightly soaks in a hot tub can be a great addition to your wellness routine.
It sounds like there was a minor hiccup but that it was able to be resolved right away which is great. Please keep in mind if you have any questions or concerns in the future you can reach out to your local dealer or to us, we're always glad to help.
Happy Hot Tubbing!
Kylie - Customer Care
It sounds like there was a minor hiccup but that it was able to be resolved right away which is great. Please keep in mind if you have any questions or concerns in the future you can reach out to your local dealer or to us, we're always glad to help.
Happy Hot Tubbing!
Kylie - Customer Care
Review 84 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Dave6040
fromHelena, MT
Age:Over 65
Great product and great service
PostedApril 11, 2022
We have dealt with Mountain Hot Tub in Helena for over thirty years. We are on our second Hot Spring Spa. Their service has been consistently excellent. They have even come out promptly when we have lost power in subzero winter weather. We have recommended Hot Springs Spas to friends and this firm in particular. Great people to do business with.
Connie & Dave Cole
Review 85 for Prodigy
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Sunroom
fromDelafield, WI
Age:55-65
Prodigy Spa
PostedMarch 22, 2022
Installation and set up was very easy. The salt water system makes managing the water chemistry very easy. The only thing missing for me is an automated cleaning cycle. My last spa automatically ran the jets for 20 minutes twice a day. With this hot spring spa, it has a 10 minute cycle that must be manually started. Not a problem. I like the saltwater system over my previous tubs ozone sanitation.
2 of 3 found this review helpful.
Review 86 for Prodigy
Overall rating
3
/
5
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
3
/
5
Value:
2
/
5
Rick
fromCamden, ME
Age:Over 65
Do not buy a salt water hot tub before doing your homework!
PostedFebruary 22, 2022
My 3-month-old Hot Springs Prodigy hot tub is of high quality, and I am enjoying it but wish I had done more homework on the "easy care" saltwater system which has not worked since day one. After 3 frustrating months of adding chlorine 2-3 times/week along with repeated emails, texts, and calls to the service department expressing my concern that the saltwater system was not functioning, the entire system went offline. A subsequent home service call resulted in the suggestion to drain, clean and refill the tub as the phosphate level was high. Changing the water made no difference and after 21/2 months, I have used up and had to replace all the chlorine, salt and 5 way and salt test strips which came with the tub. This is not the "easy care" system I expected...
I then made the 2-hour drive to Scarborough from Camden to learn that my local water in Camden has a high phosphate content which ruins the saltwater electrode. I was also advised that most town water in Maine has a similar problem and that the water Mainely Tubs draws from has phosphate "off the charts". Additionally, I was told the phosphate problem "is a newly discovered one" although Mainely Tubs has been selling saltwater tubs for years. My son has a 10-year-old Hot Springs saltwater Aria in Yarmouth and has the same problem with the phosphate issue. Like I do, he must continually add chlorine to maintain balance.
I was told that I could purchase a test kit along with an expensive chemical which, when added in 4-hour increments over a day or so, would lower the phosphate level "until it went up again".
I have had 2 non-saltwater hot tubs previously and they were infinitely easier to maintain than this "easy care" saltwater system I paid a premium for. I am just going to continue adding chlorine regularly and turn off the expensive saltwater system which is worthless.
Finally, and this is my fault, I never inquired about the cost of replacement electrodes, ion cartridges, and filter cartridges, they are expensive, buyer beware and educate yourself. And my electricity costs since purchase are running $2-3/day more than the optimistic $1-1.5/d projected increase when purchasing my hot tub..
My suggestion, investigate all costs and have your water tested for phosphate before ever thinking of buying a salt-water version hot tub to make sure the extra expenses and needed maintenance are what you are willing to deal with. I have found all individuals at Mainely Tubs pleasant but would be much happier if I had purchased the non-saltwater Prodigy hot tub.
7 of 8 found this review helpful.
Review 87 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Martha62
fromSaranac Lake NY
Love our prodigy not sold on salt system
PostedJanuary 22, 2022
We love our prodigy! We’ve owned another one for 30+ years! This new one is even better!! Only thing we struggle with is the salt system. Very difficult to work with. We finally turned it off and just went with chlorine. We’ll try again in the spring!! But right now, loving it in the winter after skiing and snowshoeing!!
4 of 4 found this review helpful.
Review 88 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Duck
fromSt Johns, FL
Age:55-65
Totally loving our Prodigy Hot Spring Spa
PostedJanuary 11, 2022
We have had our Spa for one week and enjoying everyday
0 of 1 found this review helpful.
Response from HotSpringBy Customer Care, January 14, 2022
We're so happy to hear you're enjoying your spa daily! Welcome to the Hot Spring family! We wish you many more years of happy hot tubbing!
Review 89 for Prodigy
Overall rating
4
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Adam
fromVirginia Beach, VA
Age:35-44
Awesome Spa, Bad Experiences with Salt System
PostedJanuary 11, 2022
Overall, the Prodigy spa is a great way to relax and is enjoyable for the whole family. There has been one negative issue - the Salt System cartridge.
I've had the spa for 4 months, and am on my third cartridge. The spas chemicals are always in balance, and despite the advice of the professionals at my dealer, the cartridges don't last. The first lasted almost 2 months, the second one 1 month, and now I'm on the third. This pattern is unsustainable, as the cartridges are very expensive.
I've had the spa for 4 months, and am on my third cartridge. The spas chemicals are always in balance, and despite the advice of the professionals at my dealer, the cartridges don't last. The first lasted almost 2 months, the second one 1 month, and now I'm on the third. This pattern is unsustainable, as the cartridges are very expensive.
4 of 4 found this review helpful.
Review 90 for Prodigy
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Todd
fromAltoona, PA
Age:45-54
I love my Hot Springs Prodigy
PostedDecember 15, 2021
My wife and I reviewed many brands and models of hot tubs before settling on the Prodigy. What we love the most about this model is that is very versatile. It does not have a lounger which we felt we wouldn't use as much which allows for more room for guest on occasion. Every seat in the Prodigy has a different jet which allows us to move around during soaks to target whatever areas need attention. One negative I have about the Prodigy is that there is only a pillow in one corner of the tub and there could have easily been 2 more added to the other corners. Even an after market accessory would be great but Hot Springs does not carry one and the off brand accessories just don't work well due to the textured finish of the tab itself (we have the desert finish which is awesome actually). If we had those 2 extra pillows installed as part of the base model, I think this tub would be perfect! But all-in-all, I love my daily soaks in my new Prodigy.
4 of 4 found this review helpful.
Review 91 for Prodigy
Overall rating
2
/
5
Comfort:
2
/
5
Quality:
4
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
1
/
5
ScottD
fromFraser, CO
Disappointed, Not Worth the Extra Money
PostedDecember 4, 2021
We purchased the prodigy because the less expensive models were not available. I thought we'd be getting a better tub, but the tub has no jets by the legs, and one of the back jets that's supposed to move up and down the keeps sticking and not rotating. Definitely not worth the extra money.
3 of 3 found this review helpful.
Review 92 for Prodigy
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Prodigyowner
fromCA
Age:55-65
Happy Prodigy owner
PostedNovember 16, 2021
I upgraded from the 1998 Hotspring Sovereign Spa several months - very happy with choice of the new Prodigy. Very little maintenance and always ready to enjoy.
3 of 3 found this review helpful.
Review 93 for Prodigy
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Ohio
fromOhio
Age:45-54
Fairly happy.
PostedOctober 22, 2021
First time spa owner. Still getting used to spa. Water care has been a lot tricker then expected/advertised.. Been a little disappointed with the support available as well. That said, we are ‘figuring’ it out, it’s a process. The spa has been great as far as soaking and family time. The expense is a lot, but expecting it to pay off and to have many years of use. Only complaint is lack of support available for start up.
Overall Spa is great, but seriously consider what your getting into. It’s almost like getting a puppy. Hopefully with time it will get easier for us!
Overall Spa is great, but seriously consider what your getting into. It’s almost like getting a puppy. Hopefully with time it will get easier for us!
5 of 6 found this review helpful.
Review 94 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Jim
fromWarrensburg, Mo.
Age:55-65
Great spa
PostedSeptember 11, 2021
This is our second Hot Springs Spa. The first one was purchased in September 2002 and was working when we sold it with our home in November 2020. We replaced the cover, circulation pump and a heater circuit board. We had 18 years with very few problems and it worked as good on the last day we had it as it did the first day we got it. When we decided to buy another for our new home, Hot Springs was the only one we considered. Great spa.
3 of 3 found this review helpful.
Review 95 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Chantal
fromBillings, MT
Age:55-65
Overall Experience
PostedSeptember 3, 2021
Scott & his family have been great to work with! I am so pleased with how effortless they made this investment experience for me. Thanks you so much for your guidance & insight! Chantal Coghlan
0 of 1 found this review helpful.
Review 96 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Billster
fromSt. Louis, MO
Age:Over 65
Needed at a change of life period
PostedAugust 24, 2021
Purchased the Hot Springs Prodigy after careful analysis of hot tubs and competition. Went for the HIghlife collection due to its reputation and luxury. Best move I made in getting the better model. Love the hot tub and especially the Moto-Massage. Get in daily to relieve stress and just enjoy being outdoors in a warm, soothing hot tub. Retirement has become more fun and can't wait for it to get cooler so I can enjoy it more.
3 of 3 found this review helpful.
Response from HotSpringBy Melissa, Customer Care, October 6, 2021
Thank you for choosing Hot Spring as your choice in spa! We are thrilled to hear you are happy with your decision and enjoying the Moto-Massage. We wish you many more hears of happy hot tubbing.
Review 97 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Mitch28
fromTorrington, CT.
Age:55-65
Just getting started
PostedJuly 27, 2021
So far so good, coming up on one month maintenance recommendation. Haven’t received our utility bill as of yet so hard to know what the difference will be in our electric bill. The quality is there for sure, tub is very comfortable and love the jets. The salt water addition is really nice. Skin feels smooth afterward, no itching. Aches and pains diminish for a while afterwards. So far love our spa.
2 of 2 found this review helpful.
Review 98 for Prodigy
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Value:
4
/
5
Petehhh
fromMansfield, Texas
Age:Over 65
Prodigy
PostedJune 16, 2021
Everything went well, delivery was prompt.
We have had the tub a little over a week and have had
problems with four or five silver jet cover coming off.
There is one we have not been able to find.
Texas Hot Tub has responded well and are coming out today
to hopefully take care of this seemingly small problem
We have had the tub a little over a week and have had
problems with four or five silver jet cover coming off.
There is one we have not been able to find.
Texas Hot Tub has responded well and are coming out today
to hopefully take care of this seemingly small problem
3 of 3 found this review helpful.
Review 99 for Prodigy
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Rod
fromGrantsburg, WI
Age:Over 65
Surprisingly good
PostedMarch 31, 2021
Normally when I see nothing but 4 and 5 star reviews, I get suspicious. But this is one heck of a hot tub. We have it outside on our deck in Wisconsin. I've used it when it was -10F. Hardest part was getting to the tub but oh so nice when in the water. And the tub is really well insulated. We keep changing our seat positions because each one has its own advantage.
For a couple of months I just couldn't get the chemistry right on this salt water version. But with the help of the hotspring customer service, we found a lot of phosphate in our water that was inhibiting the process. That is now fixed and there is absolutely no chemical smell or feel to this water. Another really high plus. I am so glad we bought the salt system.
3 of 3 found this review helpful.
Response from HotSpringBy Customer Care, April 1, 2021
Thank you so much for sharing your review! We were happy to assist with questions you had on the salt water system. We wish you many more years of happy hot-tubbing!
Review 100 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Sue
fromAshford
Age:Over 65
Excellent Hot Tub!!
PostedMarch 27, 2021
We found HotSpring World at Sevenoaks to have a good range of hot tubs for us to view, and Daniel was excellent at explaining the different types and helping us to choose the right one for us. The 'Prodigy' fits perfectly in the space we allocated in the garden and looks brilliant. The set up guys were prompt, courteous, efficient and thorough. We have received first class support since we purchased the tub which was fitted in February 2021. Daniel and Mark at Hot Spring are always on the end of a phone or email and are very helpful with any little concerns or problems. The chemicals take a bit of getting used to, but are not as difficult as we thought they might be. We are already finding the tub to be very beneficial - especially after bike rides or gardening!
2 of 2 found this review helpful.