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hotspring Prodigy
Prodigy
Overall rating:
4.6
/ 5
187 out of 202(93%)reviewers recommend this product.
Customer reviews for Prodigy
Review 381 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Ladybirdinsc
fromGreenville, SC
Age:55-65
Gender:female
Prodigy is great
PostedSeptember 2, 2013
Just upgraded from a jetsetter to a Prodigy after ten years. Hot springs is by far the best hot tub models. Long lasting. We went with the new salt system. No complaints. Maintenance requires weekly chemical check, normal stain and scale additive,etc. Then once a month we cleaning filters and take ten minute salt cell cleaning. That is it!!! Very happy with the salt cell so far. But you must do the required up keep Hot Springs tells you to do. Prodigy we like because of the seating arrangement. No Lounger! To us we never cared for the reclining seat area. Jet flow in the prodigy is great. The lighting system is the bomb!!!
Hot springs does a great job with their products.
Hot springs does a great job with their products.
2 of 2 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, September 3, 2013
Dear Hot Tubber,
Thank you so much for the enthusiastic review, and the great pictures! I am happy to hear you are enjoying your new Prodigy, and the ACE System. Please let our team know if you need any assistance in the future. Thank you for being a Hot Spring customer!
Erica
The Hot Spring Hot Tub Team
Thank you so much for the enthusiastic review, and the great pictures! I am happy to hear you are enjoying your new Prodigy, and the ACE System. Please let our team know if you need any assistance in the future. Thank you for being a Hot Spring customer!
Erica
The Hot Spring Hot Tub Team
Review 382 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Stephen1667
fromUnited States
Great Product
PostedAugust 18, 2013
We have had our Hot Spring spa for over two months and use it almost every day. All components have operated flawlessly and the overall quality of the spa is excellent. What a great way to relax!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, August 19, 2013
Dear Hot Tubber,
Thank you for your review! We are happy to hear you are using your hot tub almost every day. You are right, what a great way to relax :) We wish you many happy years with your Hot Spring. Thank you for being such an excellent customer.
Erica
The Hot Spring Hot Tub Team
Thank you for your review! We are happy to hear you are using your hot tub almost every day. You are right, what a great way to relax :) We wish you many happy years with your Hot Spring. Thank you for being such an excellent customer.
Erica
The Hot Spring Hot Tub Team
Review 383 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Hawkeye
fromSan Diego, CA
Light Show Experience
PostedJuly 29, 2013
When we run the Jets, this spa runs so very quietly and with the Silent Flo 5000 pump going 24/7, we don't have to worry about the jets having to run periodically to "heat" it up again. The lights are an item that everyone comments on because they continue to change color, which makes the experience so much more fun and enjoyable. It's like our own "light show."
Late Night Demo
3 of 4 found this review helpful.
Response from HotSpringBy Steve, Customer Service, July 31, 2013
Thank you for your feedback and for sharing your spa with us! What a great show! :) Congrats on your Prodigy, and welcome to the Hot Spring family.
Review 384 for Prodigy
Overall rating
2
/
5
Comfort:
5
/
5
Quality:
1
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
HiDefGator
fromGainesville, FL
Age:45-54
Gender:male
What's left to go wrong with it?
PostedJune 29, 2013
While it worked it was great. But my local dealer isn't qualified to fix it. And it appears to need fixing a lot at $140 per service call.
1 of 1 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service, July 1, 2013
Thanks for alerting us to your concerns. Let's see what we can do to get your spa up and running again! I have sent you a direct email to request more details. I would like to restore your higher opinioin of the product and the dealer if I can.
Review 385 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Standen
fromBend,OR
Age:35-44
Gender:female
Physical Therapy at Home
PostedJune 21, 2013
We wish we would have bought this spa years ago. It's physical therapy for the whole body. The jets are strong and you can feel them work those aches and pains away. We are extremely active and this spa is like having a daily personal massage in your home. It is an expensive spa, but worth every dollar. We shopped around and tested other brands, this one was the porche of all spas.
Response from HotSpringBy Steve, Customer Service, June 21, 2013
Thank you for your feedback! We are thrilled to hear you're seeing the aches and pains melt away in your Prodigy tub! Thanks for your business, and welcome to the Hot Spring family :)
Review 386 for Prodigy
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
kt99
fromTroy, Idaho
Age:45-54
Gender:male
leaky
PostedJune 8, 2013
I have a 1998 Prodigy. Last year we purchased a new cover for it and the pump, then it started leaking internally and then last fall the heater went bad, it only heats to 80 degrees. So I don't know what to do with it. We really enjoyed this unit and feel that if we get a new tub it will have to be another Prodigy so we can utilize the cover but the rest needs to go. I just hate putting money into it like we did and it going to waste.
Response from HotSpringBy Steve, The Hot Spring Hot Tub Team, June 10, 2013
Thank you for your feedback! We are glad to hear you'd recommend your spa to others! We're sorry to hear of the service calls required recently on your 98 Prodigy. Please contact our customer service team at 800-999-4688 at any time. We are happy to help you any way we can!
Review 387 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
bendito
fromSeattle, WA
Age:35-44
Gender:male
Don't Hesitate
PostedJune 4, 2013
I spent considerable time shopping for a hot tub. I narrowed it down to 3 different companies and ultimately decided on the Prodigy model from Hot Springs. It has exceeded all expectations. I opted for the 110V plug and play and have had zero problems with temperature and comfort. I live outside the Seattle area for what it's worth. The jets are surprisingly strong and the jet placement offers great vatiety. The controls are foolproof and it is a breeze maintaining water quality. I leave it on constant at 104 and use it 30-60 minutes daily. It takes approximately 24 hours to reach 104 after a water change. My electric bill increased $15-$20 per month depending on season. Don't hesitate to purchase a tub from Hot Springs. Truly impressive.
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 6, 2013
Dear Hot Tubber,
Thank you for your review! I am so pleased to hear you are enjoying your Prodigy, and that you are happy with your Hot Spring purchase. Thank you for joining the Hot Spring family. Please let our team know if you need any assistance in the future. We want you to enjoy hot tubbing for many years to come!
Erica
The Hot Spring Hot Tub Team
Thank you for your review! I am so pleased to hear you are enjoying your Prodigy, and that you are happy with your Hot Spring purchase. Thank you for joining the Hot Spring family. Please let our team know if you need any assistance in the future. We want you to enjoy hot tubbing for many years to come!
Erica
The Hot Spring Hot Tub Team
Review 388 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Peaches
fromAnnapolis, MD
Age:Over 65
Gender:male
Perfect For Us
PostedMay 30, 2013
Perfect for us...a retired couple. Easy to use and care for! Always ready when we are.
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 3, 2013
Dear Hot Tubber,
I am so happy to hear you are enjoying your Hot Spring! The Prodigy looks to be the perfect fit for you. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
I am so happy to hear you are enjoying your Hot Spring! The Prodigy looks to be the perfect fit for you. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 389 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
triscuit
fromRhode Island
Age:55-65
Gender:female
great product
PostedMay 27, 2013
I had my prodigy for 9 years, it was a wonderful spa. I would still have it if Nemo hadnt done it in.
Had no issues with it over the years
Had no issues with it over the years
1 of 1 found this review helpful.
Review 390 for Prodigy
Overall rating
1
/
5
Comfort:
2
/
5
Quality:
1
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
1
/
5
burned
frommass.
Age:55-65
Gender:male
worst purchase ever
PostedMay 23, 2013
we have owned it for 6 years and have had problems with it since we got it. bad boards .temperture control board cover let go and now the motor has gone. the company we bought it from is here every year it seems to always have a problem.
3 of 5 found this review helpful.
Response from HotSpringBy Steve, The Hot Spring Hot Tub Team, May 28, 2013
Thank you for your feedback! We are very sorry to hear about this situation and want to help improve your experience with our products. Your business is extremely important to us! Our customer service team has reached out to you personally via email to help you.
Review 391 for Prodigy
Overall rating
4
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
DrJohn
fromMarshall, MI
Age:45-54
Gender:male
Great customer support
PostedMay 23, 2013
Our Hot Springs dealer goes out of his way to support our purchase. We bought a tub for home and liked it so much that we bought the identical tub for our cabin which is 3 hours up the road. Our dealer at home was more than willing to drive the new tub to the cabin even though it would cost him in time and gas to get it there.
1 of 1 found this review helpful.
Response from HotSpringBy Steve, The Hot Spring Hot Tub Team, May 28, 2013
Thank you so much for your feedback! We are very happy to hear you've received such wonderful support from your local dealership.
Thank you for your loyalty to our brand!
Thank you for your loyalty to our brand!
Review 392 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Bob
fromCalifornia
Age:Over 65
Gender:female
Hot Springs Spa
PostedApril 29, 2013
Outstanding!!!!! Reliable and last for a very long time.
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, May 3, 2013
Dear Hot Tubber,
I am pleased to hear your outstanding review! I love to hear from a hot tub customer enjoying the hot tub experience and encourage you to share additional feedback. Thank you for joining the Hot Spring Hot Tub Family.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
I am pleased to hear your outstanding review! I love to hear from a hot tub customer enjoying the hot tub experience and encourage you to share additional feedback. Thank you for joining the Hot Spring Hot Tub Family.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 393 for Prodigy
Overall rating
4
/
5
Comfort:
5
/
5
Quality:
3
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
JNL
fromHartland, MI
Age:45-54
Gender:female
Second Prodigy
PostedApril 12, 2013
Had a Prodigy from the 1980's that finally quit. Bought a refurbished Prodigy and am enjoying it nightly.
1 of 1 found this review helpful.
Review 394 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Gene
fromFairfield, CA
Age:55-65
Gender:male
Recently replaced old Hot Spring spa
PostedMarch 31, 2013
After 17 years of use in my first Hot Springs Sovereign spa, I decided it was time to purchase a replacement. The old one was still working, but I figured it was time to get a new one since I was replacing the deck the old one was on. If this one lasts as long as the first one, I will be very happy. The new spa is very nice and the seller/installer did a great job of working with me on removal of the old and installation of the new. I needed time to tear out and replace the deck.
The only negative comment I would have is that these spas are always overstated when it comes to capacity. This 5 person one is good for 3 people unless you really like to be on top of each other. Otherwise, we enjoy the new spa and water care is as easy as advertised. I always recommend Hot Springs spas to my friends since that is how I found out about them.
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, April 25, 2013
Dear Hot Tubber,
Thank you for providing feedback. I am happy to hear you had 17 great years with your Sovereign Spa, and have decided to purchase a new Hot Spring. I love to hear from a customer enjoying the hot tub experience and encourage you to share additional feedback. Thank you for being a long-time member of the Hot Spring Family.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for providing feedback. I am happy to hear you had 17 great years with your Sovereign Spa, and have decided to purchase a new Hot Spring. I love to hear from a customer enjoying the hot tub experience and encourage you to share additional feedback. Thank you for being a long-time member of the Hot Spring Family.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 395 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Choreo
fromMidland, TX
Age:55-65
Gender:male
Owned 3 Prodigys Over the Past 19 Years
PostedMarch 7, 2013
Single guy. I purchased my first Prodigy (white Endurol finish) when I still lived in an apartment (although it was against the renter's rules). I had it installed in my living room!
A couple years later, Hot Spring made some significant improvements, so I sold mine and purchased a new one with a coarser Dark Aqua finish. It looked/performed great, but really did not like the rougher finish as much in daily use.
A year later, I built a new home and had a tiled area with drain, etc, designed into the bedroom to Prodigy dimensions. In 2004, I sold the aqua model and went back to the white Endurol finish... now it is the perfect set-up for me. Use it every night. No more filthy public spa hot tubs!
I have sold many people on Hot Spring tubs over the years.
2 of 2 found this review helpful.
Review 396 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
skwatty12
fromtexas
Age:55-65
Should have bought one sooner
PostedMarch 4, 2013
Since we got our spa, we use it almost every day. It is so relaxing and creates a great time for my wife and I to unwind and spend quality time together. Our dealer, Coleman's was tremendous and so helpful. Don't wait, get one now.
1 of 1 found this review helpful.
Review 397 for Prodigy
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
WhoDat
fromPompano Beach, FL
Age:55-65
Gender:male
Excellent Value
PostedMarch 4, 2013
This is my second Hot Springs. At their current purchase price, this should ay it all.
1 of 2 found this review helpful.
Review 398 for Prodigy
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
Wood butcher
fromSebring, FL
Age:55-65
Gender:male
Afternoon life saver
PostedFebruary 12, 2013
we use it after a long day to smooth out the kinks. I spend all day in a high school wood shop on concrete, And it wonderful to stretch out and relax, especially with a cold adult beverage.
2 of 2 found this review helpful.
Review 399 for Prodigy
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
kitana
fromCamp Connell, CA
Age:35-44
Gender:female
Wonderful Investment
PostedFebruary 10, 2013
We bought our hot tub in December and it has been pure enjoyment! After a long day on the mountain, it is a joy to come home to. It is the perfect size for the two of us. We had another couple over it and it was just as comfortable with 4 people. I love that the jets are adjustable.
1 of 2 found this review helpful.
Review 400 for Prodigy
Overall rating
5
/
5
Comfort:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
madcity
fromMadison, WI
Age:55-65
Gender:male
Hot Springs Repeat Customer
PostedFebruary 9, 2013
We had our 1st Hot Springs Sovreign Hot Tub for 13 years before downsizing to a Hot Springs Prodigy Hot Tub. We've been extremely pleased with the Hot Springs brand (Excellent Quality and Style), and we couldn't be happier with our purchase!
2 of 2 found this review helpful.