Top-rated product
Sovereign

Product Reviews

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hotspring Sovereign

Sovereign
Overall rating:
4.452 / 5
4.5
 / 
5
177 out of 202(88%)reviewers recommend this product.
Customer reviews for Sovereign
Review 1 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Steven
fromFL
Age:55-65
Perfect size hot tub
PostedMay 4, 2026
This is my second Hot Spring hot tub. I found that this one is the perfect size for my situation. It's easy to get in and out of as I am aging.
1 of 1 found this review helpful.
Response from HotSpringBy VanessaCustomer CareMay 6, 2026
Thank you for being a valued member of the Hot Spring Spa family. Your continued support means the world to us, and we’re truly grateful that you’ve chosen to stay with us. We understand how important relaxation and enjoyment are in your life, and we are honored to create spas that offer soothing hot-water therapy.

Here’s to many more joyful moments in your hot tub. We’re always here for you!
Review 2 for Sovereign
Overall rating 
2 / 5
2 / 5
Comfort:  
1 / 5
1 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Value:  
1 / 5
1 / 5
Liz
fromOutside Chicago
Age:55-65
Not as good as our last Sovereign
PostedFebruary 22, 2026
We got the Sovereign to replace our 15 year old Sovereign. The new spa is significantly smaller. I can't see how you coud fit six adults in this thing. The footwell is significantly smaller -- cannot even stretch my legs and I'm only 5'7". It's not relaxing if I have to sit with my legs bent. The jets are not nearly as strong and you basically can only use them on one side at a time (the full seat or the other side).

It's like the designers never got into the tub itself to try it out. I am extremely disappointed.
1 of 1 found this review helpful.
By Customer Service Hot Spring VanessaMarch 12, 2026
Thank you for continuing to choose Hot Spring for your hot tub experience. I genuinely appreciate your feedback and the concerns you've shared about your spa.

I understand how important it is for you to have a comfortable experience, and I want to assure you that the Sovereign spa can accommodate up to 5 adults. I completely agree that sitting in the spa and testing it out is essential to finding the best fit for your needs.

When we refresh our spa models, our team of designers and brand specialists collaborates closely to ensure we're meeting our customers' expectations. I will make it a priority to share your feedback with them. While the exterior dimensions of our spas have remained consistent over the past 15 years, there have been some subtle modifications to the interior.

You are right that the jets operate on two separate systems, and I'm truly sorry to hear that this updated version does not provide the same level of enjoyment as your original Sovereign model.

If you have any questions or further concerns, please know that we are here to support you. You can reach us anytime at 800-999-4688.

Wishing you happy and relaxing hot tubbing! hotspring_brand
Review 3 for Sovereign
Overall rating 
2 / 5
2 / 5
Comfort:  
3 / 5
3 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
1 / 5
1 / 5
Kevin
fromAkron, Ohio
Age:55-65
OK, but really one person tub...
PostedJanuary 27, 2026
My wife and I decided to get a new tub when our 14 year old hot springs SX had issues after a long time of trouble free use. We shopped multiple options, but the Sovereign seemed to be the best for our needs, or so we thought. It is a nice spa, why I gave it 2 stars, but VERY limited and deceiving when they say its a 5 person spa. It has one pump and is 220v. We didn't think much of this when we were told this as our SX was one pump, and 110v. It worked great and had 3 seats with jets that all operated fine when on. The Sovereign came and I was so excited.... Mt wife and I got in and quickly realized we had been mislead. This spa will only work the lounge when the "diverter" is selected for it. If myself or my wife wanted to use the lounge, the other gets warm water.... Completely not what I understood from the salesman. We bought another hot springs spa for the motomassage seat our SX had, which I love.... If you divert at all to the other seats, the motomassage will not work at all....Thankfully the dealer acknowledged the issue and worked with us to exchange for a ARIA, which we love... If this tub had 2 pumps, it would be great. The only other note I would make about it is that the hand massage spinner on the right hand side has no room for your hand. You can get your fingers on it, but there is no room for you actual hand to go over the jet. Silly.
Response from HotSpringBy VanessaCustomer CareFebruary 3, 2026
Wow, over 14 years of hot tubbing! I’m glad to hear you are enjoying your new spa and that your dealer was able to address your concerns and help you and your wife find the perfect spa.

Having two Moto Jets is an excellent feature. The jet on the armrest of the lounger is designed to target your wrists, making it a nice option if you use your hands frequently.

Thank you for your valuable feedback. We wish you many more decades of happy hot tubbing!
Review 4 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Sue
fromPlymouth
Age:45-54
Love my Sovereign!
PostedNovember 7, 2025
I have had my Sovereign hot tut for nearly 10years and it has been by far the best purchase I have ever made! Myself and my family have made the best memories while relaxing in my hot tub, I even bought an inflatable sports car so my sons sausage dog could also join in the fun. I suffer with my back, and my hot tub has been my saving grace! I would 100% recommend.
Response from HotSpringBy VanessaCustomer CareNovember 10, 2025
Congratulations on reaching such a wonderful milestone with your hot tub journey!
Ten years of enjoyment is truly something to celebrate. Your recommendation means a lot to us, and we sincerely wish you many more years filled with happy moments and relaxation in your hot tub.

Enjoy every soak!
Review 5 for Sovereign
Overall rating 
1 / 5
1 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
1 / 5
1 / 5
Peter
fromSoutheastern Ct
Age:Over 65
Product has gone downhill
PostedOctober 31, 2025
I purchased my first tub in 2002 and it was great. Only had one issue with a faulty heater which was replaced free of charge under warranty
I wish I could say the same about my second Sovereign . It seems the quality or quality control has gone downhill. Leaks and electrical problems. I would hesitate to recommend this product to anyone. Just called the dealer again for a leak somewhere. Never again!
1 of 1 found this review helpful.
By Customer Service Hot Spring VanessaNovember 10, 2025
I’m truly sorry to hear that you’re feeling disappointed with your new spa. We sincerely appreciate your choice of Hot Spring Spas and the opportunity to provide you with a relaxing hot tub experience.

It’s concerning to learn that your recent service didn’t meet the high standards we strive for. Your satisfaction is incredibly important to us, and we want to ensure that you feel valued and supported. Please keep an eye out for an email from our Customer Care team, as they will be reaching out to assist you.

Thank you for bringing this to our attention. We genuinely look forward to working with you soon.
hotspring_brand
Review 6 for Sovereign
Overall rating 
2 / 5
2 / 5
Ray
Salt Water IQ is faulty technology or poorly implemented
PostedOctober 9, 2025
This is my 4th hot springs spa over about 30 years. The salt water IQ system simply does not work. It is erratic, sometimes not even close to the test strips. I am extremely disappointed in this new product. No one seems to know exactly why it does not work from Watkins corp. to my dealer. For the price of these tubs now days it is a real disappointment. I am sorry I purchased this brand. They have always been great.
By Customer Service Hot Spring VanessaOctober 10, 2025
Thank you so much for taking the time to share your thoughts about your spa experience. I'm truly sorry to hear that, after enjoying hot tubs for so many years, you've found the smart water system to be disappointing. Your feedback is invaluable to us, and we genuinely want to ensure you receive the service and satisfaction you deserve.

We completely understand the importance of having enjoyable and relaxing spa time. Please keep an eye out for an email from our team, as we’d love to assist you further.

I will make sure to elevate your concerns to our team so we can address them properly. Thank you again for reaching out, and we look forward to working closely with you soon.
hotspring_brand
Review 7 for Sovereign
Overall rating 
5 / 5
5 / 5
Dan
Love my new Sovereign!
PostedOctober 6, 2025
Use my Sovereign every day. Powerful jets. Great seating configuration. Perfect size.
Easy maintenance.
A great way to start my day!
Response from HotSpringBy VanessaCustomer CareOctober 10, 2025
Hello! I’m so glad to hear that you’re loving your new Sovereign. It warms my heart to know you’re experiencing all the tremendous benefits of hot tubbing. I genuinely believe it’s a lovely way to begin each day.
Here’s to many joyful years of relaxing and rejuvenating in your hot tub!
Review 8 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Nancy
fromLong Island, NY
Age:Over 65
Don’t wait any longer to buy your hot tub!
PostedSeptember 8, 2025
I finally bought my hot tub after 3 years of indecision, but I could not be happier. I wish I hadn’t waited so long!
Response from HotSpringBy VanessaCustomer CareSeptember 8, 2025
Yay! Big congratulations on your new spa! You truly deserve it, and we hope you enjoy every relaxing moment. Here’s to many more years of happy hot tub fun!
Review 9 for Sovereign
Overall rating 
4 / 5
4 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Larry
Age:Over 65
Very nice spa with a few suggestions
PostedAugust 13, 2025
We very much like the spa. The therapeutic benefits are great, especially after dark before bedtime. We haven't experienced a winter with it yet and can't wait. As others note, the pump system could be stronger to operate both systems simultaneously. Maybe offer a larger pump as an option? It took a bit to learn the water care but I now have that dialed in and its a twice weekly checkup. We bought it with the IQ system. The system has good potential but isn't very accurate, throwing warnings about chlorine and pH pretty much in the morning, so I use strips and when in doubt a conventional pool analysis kit to verify. I didn't read the prepurchase materials well enough and thought the IQ system was required to run the salt system, which it is not. The salt system is essentially a manual system, which is hands off once you find the sweet spot for your usage. When we have the grandkids over I'll amp it up a bit but otherwise never change it when it's just us. Would I buy it again? Yes, but I'd skip the IQ system until the next generation is out.
Response from HotSpringBy VanessaCustomer CareAugust 14, 2025
Thank you for your review. We truly value your feedback, and I'm sorry to hear about the challenges you've faced with the salt system.

It's inspiring to hear that you've discovered a routine for maintaining the water, keeping it clean and ready for use. Most importantly, we're thrilled that you love your spa! Embracing winter hot tubbing can lead to unforgettable moments with your family.

We appreciate the time you took to share your thoughts. If there's anything we can do to support you, please reach out to us at 800-999-4688. We're here to help.

Wishing you joyful and rejuvenating hot tub moments!
Review 10 for Sovereign
Overall rating 
2 / 5
2 / 5
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
2 / 5
2 / 5
Bill
fromPowell Butte Oregon
Age:Over 65
I wish I could turn back the clock
PostedAugust 10, 2025
User submitted photo
User submitted photo
User submitted photo
MSRP is lower then what I was told by Bend Hot tub? It was a year old thinking I was getting a deal? Well the hot tub is nice. I went with this brand because of Salt water is a lot less maintenance.
I was excited to get the newer technology thinking I would not be using test strips, not only I still need test strips because the new technology is not working, when they came out to fix it, they took my test strips, I asked the tech by text if he took them he never answered kind of tells the story . There repair service was the reason I had to by a new spa, go read there reviews before you buy never fixed under warranty!
By Customer Service Hot Spring VanessaAugust 12, 2025
It sounds like there has been some miscommunication and a lack of follow-up on our part, and I completely understand how that can be disappointing. I want to reassure you that using test strips is a crucial step, whether you are using the IQ system or not.

I sincerely apologize for any confusion surrounding your water care expectations and support. Our team of experts is here to help you, and you can reach them at 800-999-4688.

Owning a spa should be a relaxing and enjoyable experience, and I truly want to ensure that we work together to improve yours. Thank you for your patience, and we appreciate your understanding.
hotspring_brand
Review 11 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Andy
fromCincinnati, Ohio
Age:55-65
Excellent Medical Device
PostedAugust 5, 2025
We bought the hot tub for therapeutic qualities (massage and relaxation) at the advice of my wife's doctor who provided us a letter so we can make the purchase a medical deduction. The therapy has been excellent: 15 minutes nightly and pain is gone, skin is smooth, and we're sleeping better!
Response from HotSpringBy VanessaCustomer CareAugust 6, 2025
Thank you so much for your review. It’s wonderful to hear that your spa has given you physical relief and helped you enjoy better sleep. We truly appreciate knowing how much our spas can positively impact people's lives.
Wishing you continued relaxation and enjoyment.
Happy Hot Tubbing!
Review 12 for Sovereign
Overall rating 
1 / 5
1 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
1 / 5
1 / 5
Amy
Not Happy
PostedJuly 10, 2025
Our Spa is 3 years old and already was leaking g around the light which had to be reached and the lighted sign on the front was coming off and had to be replaced...Now our cover, the center is coming apart. Trying to find the warranty on the cover? Not happy...
1 of 1 found this review helpful.
By Customer Service Hot Spring VanessaJuly 11, 2025
I’m sorry to hear that you’re having issues with your spa service. We understand the importance of this to you, and we’re here to help.

Please reach out to us at 800-999-4688 or email us the details at https://www.hotspring.com/contact-us.
Our dedicated service agents are ready to assist you and ensure you have a better experience.
hotspring_brand
Review 13 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Joe
Age:55-65
The best relaxation and therapy
PostedJuly 3, 2025
This is my second Sovereign my first was 2007 this one 2025. I added a salt system and I love it. The new technology and jets is first class. I use it every morning. I couldn’t imagine living without it.
Response from HotSpringBy VanessaCustomer CareJuly 7, 2025
Daily hot tubbing is a powerful way to enhance your well-being. We appreciate your choice of Hot Spring Spas, and 18 years of hot water therapy is simply remarkable. Embracing saltwater helps you maintain soft, clean water, making your experience even better. You are truly a hot tub aficionado!

Happy hot tubbing!
Review 14 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Colleen
fromEau Claire, WI
Age:55-65
Great relaxation, easy maintenance!
PostedJuly 3, 2025
We are enjoying our new spa, especially the ease of care. And customer service from our dealer has been great.
Response from HotSpringBy VanessaCustomer CareJuly 7, 2025
We’re so glad you took the time to share your spa review! It's wonderful to hear that you're enjoying your spa experience. Having a great local dealer really makes a difference. We’d love to see how you’ve set up your spa, so feel free to share some pictures!

Happy Hot Tubbing!
Review 15 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Lester
Age:Over 65
A true luxury that is a healthcare commodity.
PostedMay 2, 2025
User submitted photo
I experienced a total change in my overall well being within days of utilizing my new spa. Powerful yet comfortable, my legs and feet have never been better. Built strong and simple to operate. I highly recommend the Sovereign.
Response from HotSpringBy VanessaCustomer CareMay 6, 2025
We’re so excited to hear how much you’ve enjoyed hot tubbing! It’s fantastic to take some time for yourself and focus on your well-being.
Thank you for sharing such a lovely review and a fabulous picture!

Happy hot tubbing! 😊
Review 16 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Jon
Best hot tub in the market.
PostedMarch 29, 2025
So simple and yet so relaxing. Amazed at the cleanliness and cleaning ability paired with simplicity and technology. Can’t go wrong with this tub.
Response from HotSpringBy VanessaCustomer CareMarch 31, 2025
Hot tubbing is such a fantastic way to unwind and focus on your wellness! I'm so glad to hear that you’re loving your spa and finding it easy to maintain. Keeping your hot tub clean and filled with fresh, healthy water really does make all the difference for an amazing experience.

Happy hot tubbing! Enjoy every moment!
Review 17 for Sovereign
Overall rating 
2 / 5
2 / 5
Comfort:  
2 / 5
2 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
2 / 5
2 / 5
Marty
fromJacksonville, Florida
Age:55-65
Very underpowered, spa.
PostedMarch 26, 2025
To start with, the spa is very underpowered. Something I wish the salesperson had told us before we purchased it. It has a 2 speed 2.5 horsepower. Continuous duty motor which will only power one side of the hot tub at a time. So if someone is using the lounger on one side and someone is setting on the other side in a bench seat, you have to turn somebody's jet off to be able to use it. It will not run both sides at the same time. This would have been a game changer for me if I'd knew that before I purchased it. The installer that came out to set it up, told me this after it was full of water and running. and then told me, I would have to turn the jets on one side or the other, very disappointing.
To spend over $16000 to get this kind of performance. It is embarrassing to have any friends and family members over to use it.
4 of 4 found this review helpful.
By Customer Service Hot Spring VanessaMarch 31, 2025
Thank you so much for sharing your spa experience with us. I truly appreciate your feedback, and I'm sincerely sorry that the jet configuration wasn't clearly explained prior to your purchase. I understand how disappointing that can be. We do provide information about the jet functions in our owner's manual and on our website, but I know that it can sometimes be missed.

It's important to feel confident in your spa's operations, and I completely understand your frustration. Your insight is valuable, and it helps us improve.

I encourage all spa shoppers to take a moment to explore the features and benefits of our spas on our website. Every individual's spa journey is unique, and it’s crucial to find what resonates with you. Additionally, consider scheduling a wet test; actually feeling how the jets work and experiencing the comfort of the spa will really help you find the perfect fit for your needs.

Thank you once again for your valuable feedback. I genuinely hope you find relaxation and joy in your spa experience!
hotspring_brand
Review 18 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Steve
fromEdmonds Wa
Age:Over 65
Getting better all the time
PostedMarch 12, 2025
Makes me feel GOOD.
Relaxes and soothes
Easy to care for and the control panel keeps me informed on water quality
Response from HotSpringBy VanessaCustomer CareMarch 17, 2025
I'm so happy to hear that your spa is relaxing and easy to use! That's exactly what we strive for—to help you unwind and feel great.

Thank you for sharing your thoughts with us!

Enjoy your time in the hot tub!
Review 19 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
dd
fromCave Creek, Arizona
Age:55-65
We love our Hot Springs Spa - third one we have owned
PostedFebruary 22, 2025
We have had two of these HOt Spring Spas in homes in Michigan and didn't even consider another brand when we moved to Arizona. Excellent quality and service by the team here in Cave Creek. I love to enjoy my hot tub on a daily basis. You cant go wrong with a Hot springs.
Response from HotSpringBy VanessaCustomer CareFebruary 25, 2025
Thank you so much for your kind review and for being a long-time hot spring owner! We totally agree—there's nothing quite like relaxing and soaking in a hot tub to embrace a wellness lifestyle.

We're proud to partner with Desert Hot Tubs to provide you with the best service and support.

Happy Hot Tubbing! Enjoy every moment!
Review 20 for Sovereign
Overall rating 
5 / 5
5 / 5
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
MTnative
fromEureka, MT
Age:55-65
Excellent Hot Tub
PostedFebruary 21, 2025
We were so impressed with the Hot Springs tub we owned at our previous house, we had to buy another for our new house. Quality, comfort, and ease of use are all excellent. The only thing I wish they would add is a Bluetooth monitoring system. But otherwise we are true Hot Springs spa believers!
Response from HotSpringBy VanessaCustomer CareFebruary 25, 2025
Hello, Hot Spring Spa believers!
Thank you for your review and for choosing Hot Spring Spa again. That is a fantastic complement, and it is a true honor for us to provide a means to wellness. If there is anything you need or want to add to your spa, please get in touch with your dealer. We are here to support you.
Happy Hot Tubbing!