Top-rated product
Product Reviews
Highlife® Grandee - Pre 2019
<ul>
<li>7 adults</li>
<li>8' 4" x 7' 7" x 38"H/2.54m x 2.31m x .97mH</li>
<li>500 gallons/1,893 litres</li>
</ul>
Overall rating:
4.5
/ 5
220 out of 248(89%)reviewers recommend this product.
Customer reviews for Grandee - Pre 2019
Review 201 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
drfeelsgood1969
fromgainesville, fla
Age:55-65
Gender:male
most valuable appliance we use
PostedJanuary 6, 2016
a daily end of night relaxation hydrotherapy spa. as important as fridge, stove and ac unit. could not have existed as pleasant a life without it.
Response from HotSpringBy Vanessa, Customer Service, January 15, 2016
WOW! I love your passion for your spa.
It sounds like you are enjoying all that your spa has to offer. I am glad to know that you are benefiting from daily Hot Tub soaking.
Thank you for your review.
Happy Hot Tubbing!
It sounds like you are enjoying all that your spa has to offer. I am glad to know that you are benefiting from daily Hot Tub soaking.
Thank you for your review.
Happy Hot Tubbing!
Review 202 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Bill
fromNew Orleans, LA
Age:Over 65
Gender:male
SURVIVED A HURRICANE
PostedJanuary 5, 2016
We have been enjoying our Grandee for over 10 years with very few issues. We installed the spa in a gazebo in our backyard in 2003, and it has been well protected from the elements except for when Hurricane Katrina flooded our house and gazebo in 2005. We had to replace the water, which was blown out of the spa by the wind, and some tubing, which "rotted" because power was off for months. Once the spa was filled with new, sparkling water, the Grandee performed flawlessly !! We highly recommend this product as it has provided us with countless hours of great relaxation. THE HESTERS, New Orleans
1 of 1 found this review helpful.
Response from HotSpringBy Vanessa, Customer Service, January 15, 2016
Hello Hesters!
Wow 10 years and a hurricane! I am thrilled to know that your Grandee is still providing you with an amazing hot tub experience.
Thank you for your review and for recommending Hot Spring.
Happy Hot Tubbing!
Wow 10 years and a hurricane! I am thrilled to know that your Grandee is still providing you with an amazing hot tub experience.
Thank you for your review and for recommending Hot Spring.
Happy Hot Tubbing!
Review 203 for Grandee - Pre 2019
Overall rating
3
/
5
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
4
/
5
Value:
2
/
5
sullyj2
fromHolmen, WI
Age:25-34
Gender:male
Nice hot tub except the ACE system
PostedDecember 26, 2015
The hot tub is nice when it works. It's nice when it works but have had several problems. Bought it brand new but had damage from the beginning. When it was delivered one of the panels was busted, looked like from a forklift at the factory. In the first year have had to have the massage jets replaced because the both broke. I am on my 3rd ACE system. I honestly don't think the first 2 ever worked. I have poured a lot of chlorine and have never seen it maintain any until our third ACE system. That worked for the first week but doesn't maintain a chlorine level anymore either. Very disappointed in the durability of the components of the hot tub
0 of 1 found this review helpful.
Response from HotSpringBy Vanessa, Customer Service, December 31, 2015
Thank you for your review. I am sorry to hear that you are having issues with your spa. I am reaching out to your dealer and will email you directly to see if I can help.
I look forward to working with you soon.
I look forward to working with you soon.
Review 204 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
JJSquare
fromToronto, CDN
Age:35-44
Love the Grandee...
PostedDecember 19, 2015
Nice big tub for our family of 6...the kids love it.
Totally worth it.
Love the jet system...
Love the lighting system...
Love the overall design of the unit.
Totally worth it.
Love the jet system...
Love the lighting system...
Love the overall design of the unit.
A+
Well done HotSprings!
Well done HotSprings!
Response from HotSpringBy Vanessa, Customer Service, December 29, 2015
Hello Love the Grandee.
The Hot Spring Grandee is a great big spa. All the better to enjoy with your friends and family. Glad to know that you Love all that the spa has to offer.
Thank you for your review.
Happy Hot Tubbing!
The Hot Spring Grandee is a great big spa. All the better to enjoy with your friends and family. Glad to know that you Love all that the spa has to offer.
Thank you for your review.
Happy Hot Tubbing!
Review 205 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
DaveVTA
fromVentura, California
Age:55-65
Gender:male
Our Grandee
PostedDecember 17, 2015
After my wife and I retired we also became grandparents and decided to buy ourselves a gift. We wanted a hot tub. After looking at several brands and wet testing them we decided to go with a HotSpring tub and the model we choose was the Grandee. It seemed the right size and what a coincidence, that is what our grandchild calls my wife, "Grandy". The size is perfect. Lots of room. The features are great. The wireless remote is a must if want to sit back and relax while changing the lighting or pumps. The Moto-massage is unbelievable and really works the back muscles. We upgraded to NXT option and it looks fantastic in our backyard. We always recommend HotSpring tubs to anyone who asks.
Response from HotSpringBy Vanessa, Customer Service, December 22, 2015
Hello Our Grandee.
Love the picture of your spa, thank you for sharing. It is too cute that your wife is also called Gandy. Congratulations on retirement and being grandparents!
The NXT option gives you some wonderful benefits. The hand held remote is a convenient way to operate the spa from any seat.
Thank you for your review.
Happy Hot Tubbing!
Love the picture of your spa, thank you for sharing. It is too cute that your wife is also called Gandy. Congratulations on retirement and being grandparents!
The NXT option gives you some wonderful benefits. The hand held remote is a convenient way to operate the spa from any seat.
Thank you for your review.
Happy Hot Tubbing!
Review 206 for Grandee - Pre 2019
Overall rating
4
/
5
Quality:
4
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
ron1
fromCrossville, TN.
Age:Over 65
Gender:male
looks good on patio
PostedDecember 16, 2015
I would recommend this spa. very knowledgeable "local" dealer
Response from HotSpringBy Vanessa, Customer Service, December 17, 2015
Hello looks good on patio.
Thank you for your review and recommendation.
Happy Hot Tubbing!
Thank you for your review and recommendation.
Happy Hot Tubbing!
Review 207 for Grandee - Pre 2019
Overall rating
3
/
5
Comfort:
3
/
5
Quality:
3
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
consumer
fromTennessee
Age:Over 65
Gender:male
high price not to have options included, i.e. ACE system
PostedDecember 1, 2015
the retail price of the tub is high, daily H2O maintenance without ACE system is too much. tubs with these high retails should be "ease of care " units, these are not.
Response from HotSpringBy Vanessa, Customer Service, December 11, 2015
Thank you for your feedback.
How a spa is sanitized is optional, chlorine, bromine or salt water. The option is up to the customer. One particular method could be better than another. Considering, the amount of use, water source, and maintenance, this is something that is best left to the spa owner.
The value of the spas features and benefits helps comprise the cost of the spa. We understand that as a consumer you have a choice. Hot Spring Hot Tubs has been manufacturing spa for over 30 years. We pride ourselves in delivering a well-made spa that will last years.
If you would like to review your options, I would be happy to explain the features and benefits of each system and the value that it delivers. Our Customer Service number is 800-999-4688 ext 8432. This information my help you choose which sanitation options is best for you.
How a spa is sanitized is optional, chlorine, bromine or salt water. The option is up to the customer. One particular method could be better than another. Considering, the amount of use, water source, and maintenance, this is something that is best left to the spa owner.
The value of the spas features and benefits helps comprise the cost of the spa. We understand that as a consumer you have a choice. Hot Spring Hot Tubs has been manufacturing spa for over 30 years. We pride ourselves in delivering a well-made spa that will last years.
If you would like to review your options, I would be happy to explain the features and benefits of each system and the value that it delivers. Our Customer Service number is 800-999-4688 ext 8432. This information my help you choose which sanitation options is best for you.
Review 208 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
maconusmile
fromMacon, IL
Age:35-44
Gender:male
We wish we would have purchased sooner!
PostedNovember 29, 2015
My wife and I was in a bad motorcycle accident which left us with a lot of broken bones and arthritis. We have been to many doctors and chiropracters and they have all suggested that we look into getting some spa therapy. We looked at a lot of brands of spas and did several wet tests. None of the other tubs even compared in quality, warranty, asthetics, and overall strength on power of the jets to Hotspring spas. We ended up going with the Hotspring Grandee Highlife and the only regret we have is that we didn't make the purchase sooner. We already feel alot better physically and we are only on day 4.
Up and running!
8 of 8 found this review helpful.
Response from HotSpringBy Vanessa, Customer Service, December 4, 2015
I am sorry to hear about your accident. I love hearing that Hot Spring spas can provide relief and comfort.
Thank you for your review, pictures and video. Your spa looks inviting.
Happy Hot Tubbing!
Thank you for your review, pictures and video. Your spa looks inviting.
Happy Hot Tubbing!
Review 209 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
bud55
fromMiamisburg, Ohio
Age:55-65
Gender:male
Second Grandee
PostedNovember 27, 2015
this is our second Grandee. They are kind of pricey, but we love the full filtration and quality. Our first grandee lasted 15 years.
1 of 1 found this review helpful.
Response from HotSpringBy Vanessa, Customer Service, December 2, 2015
Thank you for being a loyal Hot Spring owner. Your first spa lasted 15 years, that is fabulous!
Thank you for your feedback. I am sure you will love the new Grandee and all of it's updated features.
Happy Hot Tubbing!
Thank you for your feedback. I am sure you will love the new Grandee and all of it's updated features.
Happy Hot Tubbing!
Review 210 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Ed
fromGonzales, Louisiana
Age:Over 65
Gender:male
It's like having 'Heaven on Earth'...
PostedNovember 18, 2015
I got my Grandee in 2002, and every time I get in it, I get that 'died and gone to heaven' feeling, Ahhhh!!! I'm in it about 6 times a week, and I find it really hard to get out any quicker than 45 minutes to an hour, although, I'm sure I've had numerous 2-hour sessions. I've just traded for a new Grandee that should be here soon. Can't wait !!! Ed
p.s. nothing wrong with the old Grandee, just spoiling myself...
1 of 1 found this review helpful.
Response from HotSpringBy Vanessa, Customer Service, December 1, 2015
Hello Heaven on Earth.
Thank you for your review and for being a loyal Hot Tub owner. The Grandee is a fantastic spa and I am glad to hear that you are spoiling yourself. The picture of you spa set up looks great. Relaxing in your own spa get-a-way sounds perfect.
Happy Hot Tubbing!
Thank you for your review and for being a loyal Hot Tub owner. The Grandee is a fantastic spa and I am glad to hear that you are spoiling yourself. The picture of you spa set up looks great. Relaxing in your own spa get-a-way sounds perfect.
Happy Hot Tubbing!
Review 211 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Abbie
fromOKC, OK
Age:55-65
Gender:female
There is no substitute!!
PostedNovember 15, 2015
My first spa was a Hot Springs Spa. When I moved to another State, I bought a spa that was less expensive but was supposed to be as good. Huge mistake! After 3 years of not being happy with the spa, I found a HotSpring dealer in the next town.
I will only own a HotSpring Spa!!
Response from HotSpringBy Vanessa, Customer Service, November 17, 2015
Thank you for your review and for choosing Hot Spring.
I am glad that you are enjoying your Grandee hot tub. It is a fantastic spa.
Happy Hot Tubbing!
I am glad that you are enjoying your Grandee hot tub. It is a fantastic spa.
Happy Hot Tubbing!
Review 212 for Grandee - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
Air88
fromHainesport, NJ
Age:35-44
Gender:male
Great purchase
PostedNovember 15, 2015
Love the salt water feature and easy matainance. Had an early problem with the wireless controller, it was replaced and had no problems since.
Response from HotSpringBy Ben, Customer Service, November 19, 2015
Hi Air88 - So great to hear you enjoy your new Grandee model spa with the Ace Saltwater system! Your spa is backed with an excellent warranty, very happy to hear your wireless controller issue was resolved through your local dealership. Wishing you many years of happy hot tub soaking!
Review 213 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Rob41
fromKalispell mt
Age:35-44
Gender:male
Nxt grandee
PostedNovember 13, 2015
Could have went with a smaller spa but wouldn't have been happy. It's a great family hot tub and its turned into something we can all do together
Response from HotSpringBy Ben, Customer Service, November 18, 2015
Hello Rob41 - Thank you for your feedback, so glad you are happy with your Grandee model spa - perfect opportunity to spend time together with your family and friends! Wishing you many years of hot tub soaking!
Review 214 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Sheldonius63
fromAirdrie,AB
Age:25-34
Gender:male
Craftsmanship at it's finest!
PostedNovember 13, 2015
After spending much time reading reviews, I went in looking for a reputable company that offers a slightly larger tub than the norm. I was shown the Grandee buy a very personable and knowledgeable representative and immediately the bar was set.
The attention to detail and the filtration system make me a proud owner, and the comments made by our friends just reassures our decision.
From the adjustable headrests, all LED's being hidden, and the wireless touchscreen control panel make this a cutting edge tub.
I find the tub heats fast and the moto jets work my back like no others I have tested. Maintenance is simple and the filters are high quality and keep the tub clean for a long period of time.
I went with the audio system and am very happy with the sound out of the pop up speakers. They sound much better than my friend's tubs.
I went with the audio system and am very happy with the sound out of the pop up speakers. They sound much better than my friend's tubs.
Overall, I am extremely happy with the quality, style, and ease to maintain. The service at my dealer made it an easy choice and the feedback from my friends and family prove that this is truly a premium hot tub. I couldn't ask for a better experience in the first year of ownership. Here's to many more... Cheers!
Response from HotSpringBy Vanessa, Customer Service, November 18, 2015
Thank you for your awesome review. The pictures are great too. You both look like cool guys relaxing in the spa.
I am trilled to hear that you are enjoying your spa and find all the features and benefits to your liking.
Happy Hot Tubbing!
I am trilled to hear that you are enjoying your spa and find all the features and benefits to your liking.
Happy Hot Tubbing!
Review 215 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Cadman
fromIL
Age:45-54
Gender:male
Great tub
PostedNovember 13, 2015
Great tub overall!!! Easy care, comfortable, definitely top of the line spa.
Response from HotSpringBy Ben, Customer Service, November 16, 2015
HI Cadman!
So thrilled to hear your awesome feedback on our site - May you enjoy many many years with your 2015 Grandee model spa!
So thrilled to hear your awesome feedback on our site - May you enjoy many many years with your 2015 Grandee model spa!
Review 216 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Mblakely
fromAtlanta, Ga
Age:25-34
Gender:female
Best purchase ever
PostedNovember 13, 2015
This hot tub has been the best addition to our home! We use it way more than we thought we would and it's super easy to maintain!!
Response from HotSpringBy Vanessa, Customer Service, November 16, 2015
Hello Best purchase ever.
Thank you for your review and for choosing Hot Spring. It's great that you find your spa easy to use and use it often.
Happy Hot Tubbing!
Thank you for your review and for choosing Hot Spring. It's great that you find your spa easy to use and use it often.
Happy Hot Tubbing!
Review 217 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Lynn
fromCocoa, FL
Age:55-65
Gender:female
Great Massage
PostedNovember 13, 2015
The jets in this spa work wonders on our sore muscles! We love it!
Response from HotSpringBy Vanessa, Customer Service, November 16, 2015
Hello Great Massage.
Thank you for your review. You are absolutely right, soaking in a hot tub feels great on sore muscles. Happy to know you are enjoying your spa.
Happy Hot Tubbing!
Thank you for your review. You are absolutely right, soaking in a hot tub feels great on sore muscles. Happy to know you are enjoying your spa.
Happy Hot Tubbing!
Review 218 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Jeff
fromLaramie, WY
Age:45-54
Gender:male
Why did we wait so long? !
PostedNovember 13, 2015
We looked at spa's at least 4 times a year for the last 5 years. We finally made the commitment and we're so sorry we waited. We use our spa 6 out of 7 nights. We're loving it! Very easy to care for. Great customer service. We couldn't be happier. Thank you Undercover Bed & Spa!
Response from HotSpringBy Vanessa, Customer Service, November 16, 2015
Thank you for your review.
I am delighted that you are enjoying the spa. Soaking in the spa almost every night is sounds fabulous.
Happy Hot Tubbing!
I am delighted that you are enjoying the spa. Soaking in the spa almost every night is sounds fabulous.
Happy Hot Tubbing!
Review 219 for Grandee - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Ryan
fromSeattle
Age:35-44
Gender:male
Great Hot Tub
PostedNovember 7, 2015
We have owned this hot tub for several years now. Maintenance is easy and straightforward. The hot tub has worked flawlessly with no issues.
Response from HotSpringBy Vanessa, Customer Service, November 11, 2015
Hello Great Hot Tub!
Thank you for your review. I am happy that you are enjoying the spa and find it easy to use.
Happy Hot Tubbing!
Thank you for your review. I am happy that you are enjoying the spa and find it easy to use.
Happy Hot Tubbing!
Review 220 for Grandee - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
gobiffgo
fromSammamish, WA
Age:35-44
Gender:male
Great Hot Tub
PostedNovember 3, 2015
Really built well and gets nice and hot. Our family of five fits in with no problems at all.
Response from HotSpringBy Vanessa, Customer Service, November 8, 2015
Hello Great Hot Tub!
Thank you for you review. I think it's great, that together as a family, you can take the time to spend it in your spa.
Happy Hot Tubbing!
Thank you for you review. I think it's great, that together as a family, you can take the time to spend it in your spa.
Happy Hot Tubbing!