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Highlife® Aria - Pre 2019
Overall rating:
4.7
/ 5
102 out of 104(98%)reviewers recommend this product.
Customer reviews for Aria - Pre 2019
Review 141 for Aria - Pre 2019
Overall rating
3
/
5
Comfort:
5
/
5
Quality:
3
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
Fastdriving
fromBailey, CO
Age:35-44
Gender:male
Lighting Issues
PostedJuly 18, 2013
From day one, the LED's on the bartops and recently the valve control have failed (erratic flickering, or wrong colors#. We have had them replace twice under warranty. And now that the warranty has ended, still the same issue. No issues with LED's on pillows, underwater main light, snake jet, or water feature. Have contacted customer service in Denver and was told an email would be sent to corporate and I would be contacted. NEVER heard back. Also the plastic end cap connection to the cover and lift system broke #see pictures). Couldn't get just the plastic end. Wanted to sell the whole assembly $$$. Machined an aluminum copy for far less, no more issue! For a higher end, supposedly quality tub, seems many issues need to be looked at. Check the video out, see the messed up colors with your own eyes.
Response from HotSpringBy Peggy W. , Customer Service, July 19, 2013
Thanks for providing this feedback, Jim. I've shared the photos with our Tech team and it has sparked quite a discussion about the cover lifter arms. I have sent you a direct email for more information about the lights as I believe we can resolve that for you. Do email me so we can get this done together!
Review 142 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
A&J
fromMeridian, ID
Age:45-54
"What a Blessing"
PostedJuly 14, 2013
Finally, we have the exact spa that we have waited, wanted and wished for.
We love our new Hot Springs "Aria" model. Perfectly relaxing!
We love our new Hot Springs "Aria" model. Perfectly relaxing!
0 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, July 18, 2013
Dear Hot Tubber,
Thanks so much for your review! The title says it all. I am so happy to hear you have the spa you have always wanted, and that the Aria model fits your needs nicely. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thanks so much for your review! The title says it all. I am so happy to hear you have the spa you have always wanted, and that the Aria model fits your needs nicely. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 143 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
FlyGuy
fromVancouver Island, Canada
Age:35-44
Gender:male
Watching Cruise Ships on the Island in our Aria
PostedJuly 12, 2013
We live on Vancouver Island at the entrance to the Discovery Passage where the cruise ships go by on their way to Alaska. We choose the Aria because of the seating configuration (especially the lounger which my wife loves), the many powerful jets, and most important the quality of the tub and the dealership, Comox Fireplace & Patio, who are excellent.
We went to several other hot tub dealerships and found by far that the Comox Fireplace & Patio was far superior. I believe it is more important to find a dealership that you like first, then the tub manufacturer. Also we just returned from a trip to the U.S. and stopped by the Hotspring dealers in Portland and Seattle and we found them very helpful and full of information. They spent a fair amount of time with us knowing that we had already purchased our tub in Canada. If you are in the Pacific North West be sure to check these dealerships out!
The tub was installed yesterday and we are already enjoying watching the sunsets and the cruise ships going by with the mountains in the back.
We went on a hike today thinking how great the tub will feel after a long walk. While walking a bear came onto the trail 15 feet away from us. It surprised us so much that my wife fell off the trail, down a small hill, and into the bushes. She was scratched up and soar from the fall (the bear lumbered away and left us alone) so sitting in the tub tonight was paradise. She was able to move around the tub to each of the seats (which really are different hydro therapy stations) and work out all the bumps and bruises.
When you take everything into consideration including quality, costs, dealerships, etc. we feel that Hotspring offers the best overall value for the lifetime of the spa.
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, July 14, 2013
Dear Hot Tubber,
Thank you so much for your fantastic review! I am so pleased to hear you and your wife are enjoying your Hot Spring, and that you had an excellent experience with your dealer. Thanks for sharing such amazing photos! You have quite the view from your hot tub. Stay safe on those trails. We wish you many great years with your Hot Spring.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you so much for your fantastic review! I am so pleased to hear you and your wife are enjoying your Hot Spring, and that you had an excellent experience with your dealer. Thanks for sharing such amazing photos! You have quite the view from your hot tub. Stay safe on those trails. We wish you many great years with your Hot Spring.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 144 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Gbuzzypop
fromHardwick, Vermont
Age:45-54
Gender:male
First Spa- Great Buy
PostedJune 19, 2013
We purchased our Aria tub and we all use it daily! What a relief for sore back and shoulders! Nice to sit in the warm water and enjoy the cool Vermont evenings!
1 of 2 found this review helpful.
Response from HotSpringBy Steve, Customer Service, June 20, 2013
Thank you for your feedback and congratulations on your first spa! We're excited to have you in our family and hope you enjoy many years of relaxation in your Aria.
Review 145 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Dr Bill
fromNorth Wilkesboro,NC
Age:55-65
Gender:male
Best second purchase ever ..repeat offender
PostedJune 12, 2013
This was a second hot springs purchase . The original was a sovereign .
06/04/13 14:44:23 CDT Highlife® Highlife Aria® - 5 Person Hot Tub
This was a follow-up of a sovereign which had to be sold unfortunately with the house. Now that we are in a much larger house it only made sense to replace one Hot Spring spa with another. The Aria is a exceptional spa for comfort as well as ease of maintenance and it fits quite well with our new yard patio and larger home. Quite simply it is the most comfortable spa I've ever been in. Everyone who sees it and goes into it enjoys it immensely. They don't want to get out!
Congratulations on a job and all upgrades well done!
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 13, 2013
Dear Hot Tubber,
Thank you for your review! I am pleased to read that you are enjoying your second Hot Spring hot tub. The Aria sounds like the perfect fit for you. Please let our team know if you need any assistance. Thank you for joining the Hot Spring family (twice)!
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for your review! I am pleased to read that you are enjoying your second Hot Spring hot tub. The Aria sounds like the perfect fit for you. Please let our team know if you need any assistance. Thank you for joining the Hot Spring family (twice)!
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 146 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
nancy18
fromNew Jersey
Age:45-54
Gender:female
Good investment for wellness
PostedJune 7, 2013
Wonderful quality and design. Very relaxing and theraputic at the end of a long day!
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 10, 2013
Dear Hot Tubber,
Thank you for your review. I am pleased to read that you enjoy the design of your hot tub, and that you enjoy hot tubbing at the end of a long day! Thank you for joining the Hot Spring family. Please let our team know if you need any assistance in the future.
Erica
The Hot Spring Hot Tub Team
Thank you for your review. I am pleased to read that you enjoy the design of your hot tub, and that you enjoy hot tubbing at the end of a long day! Thank you for joining the Hot Spring family. Please let our team know if you need any assistance in the future.
Erica
The Hot Spring Hot Tub Team
Review 147 for Aria - Pre 2019
Overall rating
5
/
5
Ramz
fromSatellite Beach, FL
Age:45-54
Gender:female
Aria Hot Spring Spa
PostedMay 14, 2013
Just recently received our new Aria Spa and we love it so far, we are just wondering about the heat coming from the bottom drain / heater outlet.
1 of 1 found this review helpful.
Response from HotSpringBy WMC Consumer Relations, Customer Service, May 15, 2013
Glad to hear you're enjoying the new spa! The heated water enters the main sitting area of the spa through that covered drain on the floor of the spa. The water is hotter at that location because it will lose some heat as it radiates out into the 350 gallons of water in the spa. A good analogy might be the loudspeaker in a stadium...you can't stand right in front of a loudspeaker, but it needs to be loud for the sound to reach the folks on the opposite side of the arena. If you have further questions as you become familiar with the Aria features, do contact either your dealer or Watkins. We will be glad to assist!
Review 148 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Gozips
fromAkron, OH
Age:45-54
Gender:male
Aria for the backyard
PostedFebruary 11, 2013
I shopped for almost 3 years for a new tub. I had looked at so many models, but was sold on the Aria with its lighting and jet layout. I liked the bench seat as well as the large filters that can be used over and over with care. I am in it every night.
2 of 2 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, April 29, 2013
Dear Hot Tubber,
Thank you for your product feedback. I am so pleased you are enjoying your Aria. After three years of shopping I am glad you found the right fit! Welcome to the Hot Spring Hot Tub Family. Please let our team know if we can be of any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for your product feedback. I am so pleased you are enjoying your Aria. After three years of shopping I am glad you found the right fit! Welcome to the Hot Spring Hot Tub Family. Please let our team know if we can be of any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 149 for Aria - Pre 2019
Overall rating
3
/
5
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
don
fromknoxville,tn
Age:55-65
Gender:male
Great spa but don't get the salt option
PostedFebruary 9, 2013
The Aria spa is a wonderful spa and our family loves it. However, we do not recommend getting the salt water option as this product evidently has a lot of problems and spare parts are extremely expensive-we had to fight to get a fair deal when our salt system didn't work.
6 of 6 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 12, 2013
Dear Hot Tubber,
Thank you for your review. I am disappointed to read that you are having difficulty with the ACE system. We appreciate your purchase of an Aria spa and want to assist you with your spa's water care. Please call our customer service team at 1-800-999-4688, extension 8432 so that we can better assist you.
The Hot Spring Hot Tub Team
Thank you for your review. I am disappointed to read that you are having difficulty with the ACE system. We appreciate your purchase of an Aria spa and want to assist you with your spa's water care. Please call our customer service team at 1-800-999-4688, extension 8432 so that we can better assist you.
The Hot Spring Hot Tub Team
Review 150 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
TGH
fromLong Valley, NJ
Age:45-54
Gender:male
Aria spa was a great investment
PostedJanuary 30, 2013
Six months after installing it...I still love the spa. It provides comfort and relaxation regardless of weather conditions!
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, May 2, 2013
Dear Hot Tubber,
I am so pleased to hear you are enjoying your Hot Tub! I love hearing from customers enjoying their Hot Spring. I encourage you to share additional feedback with our team. Thank you for joining the Hot Spring Hot Tub Family.
Erica
The Hot Spring Hot Tub Team
I am so pleased to hear you are enjoying your Hot Tub! I love hearing from customers enjoying their Hot Spring. I encourage you to share additional feedback with our team. Thank you for joining the Hot Spring Hot Tub Family.
Erica
The Hot Spring Hot Tub Team
Review 151 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
cafe
fromsebring florida
Age:45-54
Gender:female
Zero aches in the morning
PostedJanuary 27, 2013
My husband and I own a restaurant and are on our feet twelve hours a day. Every night we get in our hot tub. Not only do we we sleep better but we wake up ready to tackle another day!
0 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, May 2, 2013
Dear Hot Tubber,
Thank you for your review. I am so pleased to hear the Hot Tub helps you after a long day on your feet. Thank you for being a Hot Spring customer. Please let our team know if we can assist you in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for your review. I am so pleased to hear the Hot Tub helps you after a long day on your feet. Thank you for being a Hot Spring customer. Please let our team know if we can assist you in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 152 for Aria - Pre 2019
Overall rating
4
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
The Wolfman
fromWestchester County, NY
Age:45-54
Gender:male
Great Tub
PostedJanuary 16, 2013
We were nervous about our hot tub purchase, it is a big expense, and we hoped we would get our money's worth. BOY have we! Among our family of four, there are two of us in it almost every night. The Aria was a great choice, it comfortably fits the family, and has the power and features of some of the bigger boys in the line. Truly a "great value" as billed. Already thinking of going larger as we like to entertain!
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, May 3, 2013
Dear Hot Tubber,
Thank you for your hot tub review. I am so pleased to hear you are enjoying your Aria model. If you are considering upgrading to a larger model please do not hesitate to reach out for more information. Thank you for being a Hot Spring customer.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you for your hot tub review. I am so pleased to hear you are enjoying your Aria model. If you are considering upgrading to a larger model please do not hesitate to reach out for more information. Thank you for being a Hot Spring customer.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 153 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
jsabotin
fromFort Worth, TX
Age:35-44
Gender:male
Relaxation made easy
PostedDecember 31, 2012
The tub is easy to maintain and gets the job done. I wanted a spa that I wouldn't have to spend inordinate amounts of time to treat, clean, and care for, and that would help my aching muscles. It makes the grade on both counts.
1 of 2 found this review helpful.
Review 154 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Otrain
fromPainesville, Ohio
Age:35-44
Gender:male
Been in it every night!
PostedNovember 23, 2012
The Aria is an amazing spa. My favorite feature is the Moto Massage seat. Pure comfort! The kids love the spa too. At first I was a little worried about the maintenance, and so far the chemical care and maintenance has been easy. The people at Ohio pools and Spa were very friendly and helpful with the setup an delivery. All around great experience. We had looked at other places to buy a spa ,and reviwed other spas, we are so happy we chose the Aria and Ohio Pools and Spa.
2 of 2 found this review helpful.
Review 155 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Sherry
fromReading, PA
Age:45-54
Gender:female
Mini Vacation Everyday
PostedNovember 23, 2012
I absolutely love my tub!! I get in every night and it's like being on vacation. Everyone should have one!!
0 of 2 found this review helpful.
Review 156 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
JT112
fromCanton, OH
Age:55-65
Gender:male
Connecting
PostedNovember 15, 2012
My wife and I invested in the Aria spa as a gift to each other for our wedding anniversary. We utilize the spa almost every day where we enjoying the conversations, relaxation and the simple pleasure of connecting with each other. We highly recommend it.
1 of 4 found this review helpful.
Review 157 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Tonyplat
fromMiddlebury, CT
Age:45-54
Gender:male
Great Spa!
PostedNovember 11, 2012
We researched several brands of tubs before our purchase. The Aria with the ACE salt system offers exceptional performance and value for the money.
2 of 2 found this review helpful.
Response from HotSpringBy Steve, Customer Service, July 1, 2013
Thanks for your feedback! The Aria is a wonderful tub and when used in tandem with our ACE system, your experience is exactly our goal. Enjoy and thank you for your support!
Review 158 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
richB
fromEnglewood, Colorado
Great Spa
PostedNovember 5, 2012
I previously owned a 1998 Grandee. The Aria I just purchased is amazing, spectacular jets, lights, and water feature. The ACE system makes water care effortless, and feels great on the skin.
2 of 2 found this review helpful.
Response from HotSpringBy Steve, Customer Service, July 1, 2013
Thank you for your feedback! Your loyalty to Hot Spring means a great deal to us; thank you for your business. The Aria tub and ACE System combo is a can't miss! Enjoy, and contact us at 800-999-4688 if we can ever assist.
Review 159 for Aria - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
JR
fromLouisville, KY
Age:55-65
Gender:male
Wish I had done it sooner
PostedOctober 18, 2012
Due to the size of my patio I narrowed it down to the Aria and Vanguard. I am 6'3" tall and was not sure I would fit in the lounger. I sat in the lounger in the Vista and was hoping the Aria lounger was similar in size. I took a chance and am extremely happy I did. I get a shoulder, back, calf and foot massage all at the same time. I move between all the seats every night.
2 of 2 found this review helpful.
Review 160 for Aria - Pre 2019
Overall rating
5
/
5
Ronda54
fromArkansas
Age:45-54
Gender:female
The ARIA is a great spa!
PostedSeptember 19, 2012
Love my ARIA! I had a smaller spa in mind but fell in love with the Aria after a test soak. I recommend you take the soak before you buy a tub but be prepared to buy because you will!
The Ace Salt System is a great thing. It doesn't smell like a hot tub and certainly better for the skin.
The Ace Salt System is a great thing. It doesn't smell like a hot tub and certainly better for the skin.
Products related to my review
Aria - Pre 2019
(189)1 of 1 found this review helpful.
Response from HotSpringBy Steve, Customer Service, July 1, 2013
Thank you for your feedback! It's great to see you're enjoying your Aria hot tub and ACE Salt Water System. Please contact us at 800-999-4688 if we can ever help you. Thanks for your business!