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Highlife® Envoy - Pre 2019
Overall rating:
4.5
/ 5
172 out of 190(91%)reviewers recommend this product.
Customer reviews for Envoy - Pre 2019
Review 141 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
retirement
fromNorth GA
Age:55-65
Long Awaited Plesure
PostedSeptember 7, 2016
I have waited years to have the perfect place with the perfect Hot Tub, I now have it.
Review 142 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Relax100
fromChicago, IL
Age:45-54
Less Stress ... More Relaxtion
PostedAugust 27, 2016
I work seven days a week and nothing takes the stress away more than a nice relaxing soak!
Review 143 for Envoy - Pre 2019
Overall rating
3
/
5
Comfort:
3
/
5
Quality:
1
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
2
/
5
Value:
2
/
5
Laurie65
fromRI
Age:45-54
Tub Leaks
PostedAugust 14, 2016
We have had the Envoy for a little over a month and it is leaking and losing water, also one of the motors is not working properly it sounds like it is straining and the pressure of the jets has diminished. We have a phone call in to the service department of the dealer we bought the tub from. The dealer is terrific we bought our pool from them too. We are confident they will get the tub up and running correctly. We are disappointed to say the least considering the price of the Envoy and the the problems in the very short time we've owned it. When it was working properly, the jets are strong and we did enjoy relaxing in it. The design to enter the tub isn't the best. You have to get in by stepping on the hump of the recliner not easy to maneuver. The other thing we are experiencing a lot of foam output and have since day one. We are hoping that the leak and mechanical issues are a simple fix so we can start enjoying our tub.
1 of 1 found this review helpful.
By Customer Service Hot Spring Vanessa, August 18, 2016
Thank you for taking the time to let us know about your spa experience. I am sorry to hear about the issues your spa has had. I see that you are already working with your dealer.
I am sure they will take great care of you.
While entering or exiting a body of water can feel a bit uneasy, there are aids that can help. A handrail that fits with your spa also swivels to help the bather going in or out of the spa. If there is anything that we can do to assist please contact Customer Service at 800-999-4688 ext. 8432.
Happy hot Tubbing!
I am sure they will take great care of you.
While entering or exiting a body of water can feel a bit uneasy, there are aids that can help. A handrail that fits with your spa also swivels to help the bather going in or out of the spa. If there is anything that we can do to assist please contact Customer Service at 800-999-4688 ext. 8432.
Happy hot Tubbing!
Review 144 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
BC
fromEagle River, WI
Age:45-54
Hot Tubber 16
PostedAugust 14, 2016
We love our spa. Helps to ease tired achy muscles and joints.
Review 145 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Mknopp81
fromFARGO ND
Age:25-34
Love my Envoy saltwater spa!
PostedAugust 12, 2016
My wife and I have been really enjoying our new Envoy! The saltwater system is well worth the upgrade, very easy to care for.
The captains chair and Moto jet feel wonderful! Love the touch screen remote, And the Bluetooth stereo with subwoofer is a must!
The captains chair and Moto jet feel wonderful! Love the touch screen remote, And the Bluetooth stereo with subwoofer is a must!
Review 146 for Envoy - Pre 2019
Overall rating
2
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
2
/
5
Value:
2
/
5
Smith
fromAlameda, CA
Age:45-54
Maintenance Required
PostedJuly 14, 2016
Dealer said shock and balance once a week.
reality - daily addition of chlorine required.
0 of 1 found this review helpful.
By Customer Service Hot Spring Vanessa, July 15, 2016
Thank you for your review and feedback.
Water care can take some getting use to. I would like to work with you and review options so you to not have to use chlorine daily.
Please look for an email from me in your inbox.
Happy Hot Tubbing!
Water care can take some getting use to. I would like to work with you and review options so you to not have to use chlorine daily.
Please look for an email from me in your inbox.
Happy Hot Tubbing!
Review 147 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Greg11
fromGardiner, NY
Age:35-44
Enjoying
PostedJuly 11, 2016
Overall very satisfied. One issue came up recently which i was surprised to see. The spa gets some direct sun during the day and it appears that the speaker on the sun side is fading and turning yellow.
We've Any recommendations?
Again, overall we're happy with the spa.
We've Any recommendations?
Again, overall we're happy with the spa.
By Customer Service Hot Spring Vanessa, July 15, 2016
Hello Enjoying!
Glad to hear that you are enjoying your spa.
Plastics directly exposed to sunlight for long periods of time can begin to fade. I am not aware of a spa specific product that restores the look of the plastics. However, they usually can be found in an automotive store.
I hope that helps if you should need further assistance please call Customer Service at 800-999-4688 ext. 8432.
Happy Hot Tubbing!
Glad to hear that you are enjoying your spa.
Plastics directly exposed to sunlight for long periods of time can begin to fade. I am not aware of a spa specific product that restores the look of the plastics. However, they usually can be found in an automotive store.
I hope that helps if you should need further assistance please call Customer Service at 800-999-4688 ext. 8432.
Happy Hot Tubbing!
Review 148 for Envoy - Pre 2019
Overall rating
1
/
5
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
1
/
5
Mikev
fromHENDERSON, Ky
Age:55-65
Remote control will only last about two months!
PostedJuly 10, 2016
I purchased the envoy. Upon delivery the deverter valves were noisy and the water feature valve would not completely share off.
The major problem is the remote, I have had the spa for six months, at the end of two months the remote stopped working. It took another two months to get the replacement and it also lasted only two months.
At this point I am regretting my purchase of a Hot Springs spa.
The major problem is the remote, I have had the spa for six months, at the end of two months the remote stopped working. It took another two months to get the replacement and it also lasted only two months.
At this point I am regretting my purchase of a Hot Springs spa.
1 of 1 found this review helpful.
By Customer Service Hot Spring Vanessa, July 12, 2016
Thank you for your review. I am sorry to hear that your spa is not operating as it should. I would like to work with you and see how we can resolve these issues. Please look for an email from me. I look forward in working with you soon.
Review 149 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
booismycat
fromHayward, WI
Age:Over 65
Great way to end the Day
PostedJuly 10, 2016
Had a leak in the light housing when we first got the tub but, that was quickly resolved by our dealer and have been enjoying our hot tub ever since.
We felt that HotSpring tubs give you the best overall quality and comfort and this is why we purchased the Envoy.
We felt that HotSpring tubs give you the best overall quality and comfort and this is why we purchased the Envoy.
Review 150 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Lexy0315
fromRed Oak, TX
Age:35-44
Loving my spa!
PostedJuly 8, 2016
We have had our spa for about 2 months. During those 2 months our remote stopped working and the wood on the steps started to split. We immediately contacted Coleman's and the items were quickly replaced with sincere apologies! They even came out and spent an hour with us to teach us all about our spa! We've been so pleased! Our ONLY complaint, which we never realized never knew we even needed, is the absence of cup holders! There is absolutely nowhere to set a drink!!
Review 151 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
PaulJ
fromRehoboth, MA
Age:55-65
New Envoy
PostedJuly 3, 2016
Got a very good deal on a new Envoy with the Ace salt water at stem from The Pool Source in RI. Everyone involved was very friendly, helpful and courteous. Very easy to set up and run.
Review 152 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Barney
fromGF
Age:45-54
Hot Tubber
PostedJuly 1, 2016
Very happy with our new hot tub, sure takes away the stress of the day:)!
Review 153 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Carlos
fromSan Jose, CA
Age:55-65
We Love Our Envoy Spa
PostedJune 30, 2016
The Envoy is our second HotSprings Spa, as we owned an even larger one (can't remember the model name) before we moved to California from out of state. Both product have been extremely satisfactory. Powerful relaxing jet massage, hand and foot massage, ease of maintenance (I'm experienced at it, so I find it very easy to take care of, but it is easy to learn how to maintain properly, and HotSprings provides good instructions). Very much trouble free for the past year and half that we have owned the Envoy. A small problem emerged with the Moto-Massage, and it was promptly corrected under warranty at no cost.
Review 154 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
TableRocked
fromLampe, Missouri
Age:45-54
Another Hot Tub on Table Rock Lake
PostedJune 27, 2016
Enjoying our hot tub immensely. Branson Pool and Spa were great. However, the pre-filter we purchased from Watkins turned the water brown and was defective, bought another one, and it was fine. 30 days after it was installed, the 30 Amp breaker kept tripping. Dealer replaced that and it resolved the issue. Ozonator is producing brown stains on the grate or cap with all the holes in it. Water is balanced perfectly and is checked with the Taylor kit 2 to 3 times weekly. Dealer ordered new cap and ozonator and will install soon. Love the remote control, the ability to fully control LED colors and levels, and the layout of the tub. Twice the cost of our first hot tub, but if I'm leak free, hornet's nest free (in the cabinet) and no other parts replaced in the next 3 years, I'm a lifetime customer and it was well worth it. My bride of 23 years and I love our hot tub, our quiet nights looking up at the stars God created, and our 3 lovely children love the hot tub too.
Review 155 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
TMC
fromTampa, Florida
Age:45-54
Pure Bliss...
PostedJune 5, 2016
So relaxing. We love our new spa. It's easy to maintain and always ready for use. The optional Bluetooth speakers are placed in just the right spots so that you can clearly hear music even while the jets are on. I also separately purchased a Bluetooth transmitter for my outdoor TV and can now watch TV and listen to the sound through my spa's speakers. We are thrilled that we chose a HotSpring Spa.
Review 156 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Dackel1
fromHouston, TX
Age:Over 65
Love it!
PostedJune 3, 2016
This is our second Hot Spring spa and it's everything we could ever want in a tub. We've had this one for going on 9 years now and it remains an excellent product. For us, this is ongoing physical therapy and it works wonders - we would not be without a Hot Springs Spa. We both have spinal issues and recently, the hubby tore his biceps tendon that required surgery. Rehabbing in the tub allowed him to make excellent progress in less time that anticipated and he was able to return to full duty a month early. Thanks, Hot Springs!
Review 157 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Linda
fromCuyahoga Falls
Best purchase ever
PostedMay 21, 2016
Love my spa! So relaxing and comforting! Our whole family enjoys family time in the spa.
Review 158 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
spalover
frommn
Age:55-65
love my hot tub
PostedMay 21, 2016
Great hot tub Thatcher pool and spa have a great service.
Review 159 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Pizzapaul
fromPiketon Ohio
Age:55-65
Down Time Chillin'
PostedMay 19, 2016
The idea of coming off our patio, stepping into our spa and enjoying the beauty overlooking the golf course or the night sky is one of highlights of the day or morning. For us, the spa is a way to relax in a way like no other... Simply put "We love it, period"!
Review 160 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Don
fromFlorissant, CO
Age:55-65
The best Hot Tub yet
PostedMay 17, 2016
We have had several other brands of hot tubs before. This one is by far the best.