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Highlife® Envoy - Pre 2019
Overall rating:
4.5
/ 5
172 out of 190(91%)reviewers recommend this product.
Customer reviews for Envoy - Pre 2019
Review 81 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Nando
fromClive, IA
Age:35-44
Best Hot Tub Ever!
PostedAugust 16, 2017
We visited our local hot tub dealership with a 10K (max) budget in mind. After looking at A LOT of hot tubs, we really fell in love with the Envoy and all its futures. If you can, get the sound system, worth every $$$
By Customer Service Hot Spring Vanessa, August 17, 2017
Hello Best Hot Tub Ever!
Thank you for considering Hot Spring.I am glad to hear that you love the Envoy. Along with the sound system, makes for a great Hot Tub experience.
Happy Hot Tubbing!
Thank you for considering Hot Spring.I am glad to hear that you love the Envoy. Along with the sound system, makes for a great Hot Tub experience.
Happy Hot Tubbing!
Review 82 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
JJHENRY
fromAbbeville
Age:45-54
Enjoying the tub
PostedJuly 29, 2017
My wife and I are enjoying this very much! A great purchase and addition to our deck overlooking the wonderful lake eufaula.
Review 83 for Envoy - Pre 2019
Overall rating
1
/
5
Comfort:
3
/
5
Quality:
1
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
2
/
5
Value:
1
/
5
Jamie
fromHolden, ME
Age:45-54
Lemon
PostedJuly 17, 2017
The list of problems is too long to recite. We have had an absolutely brutal experience.
4 of 4 found this review helpful.
By Customer Service Hot Spring Vanessa, July 24, 2017
Thank you for taking the time to review your spa. I am sorry to hear that you have had a poor experience. I would like to know more about your spa. I will email you directly. Thank you for your time and I look forward in working with you soon.
Review 84 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Neil
fromGeorgia
Age:45-54
My Envoy Spa
PostedJuly 13, 2017
I had an 2007 Envoy and loved it. I totally regret selling it in 2010 because we were moving. I will never sell my 2016 Envoy that I just purchased. My back and leg pain issues are so much more manageable thanks to the spa and I look forward to it nearly every evening, especially after those long/stressful days. Worth every penny!
Response from HotSpringBy Catherine, Hot Spring Spa Staff, July 19, 2017
Thank you for your review! We are so happy to hear that your spa provides you with relief. We wish you many more years of relaxation in your Envoy.
Review 85 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Debra
fromNJ
Age:55-65
Best Hot Tub
PostedJuly 9, 2017
I have had several hot tubs and jacuzzi's over the years. This is by far the best one I have ever owned. The local dealer was considerate and professional, exhibiting patience delivering the easy to understand instructions for care of the tub. Thanks for making a superior product!
Response from HotSpringBy Catherine, Hot Spring Spa Staff, July 11, 2017
Thanks for joining the Hot Spring family! We appreciate your review. We are happy you've had such a great experience with your local dealer. Happy hot-tubbing!
Review 86 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
RiRunner
fromFoster, RI
Awesomeness!
PostedJuly 7, 2017
We've been going back and forth about replacing an old hot tub that we had for a few years. We'd look at them every spring and decide we didn't want to spend the money.This year we looked again, and decided to go for it. We purchased the Envoy, and it's the best thing we've done for ourselves in years!
Love this spa!
Response from HotSpringBy Catherine, Hot Spring Spa Staff, July 11, 2017
Congratulations on your new spa! We are happy to hear that this is the best present you could have given to yourselves. Thank you so much for your review. Happy hot-tubbing!
Review 87 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Steve
fromSouth Bend, Indiana
Age:Over 65
Have had some problems.
PostedJune 27, 2017
We have had our Envoy Spa for just over two years. We have had to replace one pump motor and two sound system speakers. The pump and one of the speakers was still under warranty.
2 of 2 found this review helpful.
By Customer Service Hot Spring Vanessa, July 5, 2017
I am sorry to hear that your spa was in need of service. I am glad that we were able to resolve those issues and that you are now enjoying your spa. Thank you for your review.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 88 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Relaxed
fromLong Island
Age:45-54
Relaxed
PostedJune 26, 2017
So happy with our purchase. We have owned a Jacuzzi hot tub for 15 years and decided it needed to be replaced. So happy with our choice of a Hot Spring. It is very soothing and easy to maintain. The adjustments for the jets makes finding a setting for everyone very easy. Couldn't be happier!
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 28, 2017
Welcome to the Hot Spring family! We are happy to hear that you are loving your new spa, and especially the jets. Thank you very much for your review.
Review 89 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
AndyLB
fromHuntington, NY
Age:55-65
Only had spa for 2 months- It's a 5 star if all stays well!
PostedJune 9, 2017
I had a Grandee @ our last house for years and it was great!
The only issue I had was that i had it sunk into the paver patio and had to leave it when we sold the house!
The only issue I had was that i had it sunk into the paver patio and had to leave it when we sold the house!
I recently had some spine surgery and said it's time to get a spa!
I'm in it a couple of time a day just about every day. I really feel it's helping with pain management as well as helping me get to sleep.
I'm in it a couple of time a day just about every day. I really feel it's helping with pain management as well as helping me get to sleep.
Should have done it years ago!
Did not sink this one into a patio, If i ever move it's coming with me!!
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 12, 2017
Thank you for your review! We are happy that your spa provides you comfort. We wish you many years of happiness in your new Envoy.
Review 90 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
John889
fromHowell , NJ
Age:45-54
12 Year Envoy Owner! -John New Jersey
PostedMay 21, 2017
Best Hot Tub I have ever owned. Excellent reliability, excellent power consumption, excellent water quality filtration system. I would only recommend Hot Springs, and coming from a particularly demanding customer like me that means a lot !
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 23, 2017
Thank you for being a member of the Hot Spring family for so many years! We wish you many more years of enjoyment in your Envoy. Thank you for your review.
Review 91 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Lupac
fromChicago
Age:35-44
Well worth it
PostedMay 21, 2017
After a long grueling day at work (Ironworker) its nice and relaxing in my new Envoy , well worth it.
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 23, 2017
Welcome to the Hot Spring family! We're happy to hear that your new Envoy helps you relax. Happy hot-tubbing and thank you for your review.
Review 92 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
RCFlyer
fromRomance, AR
Age:55-65
Relaxation at its best
PostedMay 9, 2017
Owned a 97 Hot Springs Classic for 20 years. Choose to stay with Hot Springs since they last and stand behind their product. The Envoy is a great tub. Love the multiple seats from deep to shallow. Lighting is great and the water fall tops it off. The Ace system is working great and the water feels great with no smell. Love the spa.
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 15, 2017
Thank you for being a part of the Hot Spring family for so many years! We appreciate your loyalty - it sounds like your new Envoy is the perfect fit for you. We wish you many more years of happy hot-tubbing! Thanks for your review.
Review 93 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
JasonG
fromBurleson, TX
Age:35-44
I can't believe I waited so long
PostedMay 4, 2017
This was a purchase that I initially thought was more of a want than a need. I'm here to say that I could not have been more wrong. This spa cures all my ailments from muscles from a hard workout to melting away from the stresses of life. My life would not be the same without my Envoy NXT.
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 8, 2017
Thank you so much for your review. We are so happy to hear that your spa gives you comfort and has made a positive impact on your life! Enjoy the wellness and thank you for being a part of the Hot Spring family.
Review 94 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Oilmonkey
fromMaine
Age:55-65
Hot Tubbing In A Noreaster
PostedMay 3, 2017
We climbed into our hot tub during one of the Nor'easter storms that came through Maine this winter. It was great to spend family time in the tub, watching the snow fall as thick as a blanket. Of course, watching the night sky once the storm passed was also wonderful.
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 8, 2017
Thank you for your review! We are happy that your Envoy provides warmth and comfort throughout all types of weather. Hot tubs are the perfect place to relax and connect with your family! Happy hot-tubbing.
Review 95 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Rich39
fromThree Rivers, MI
Age:45-54
Family Enjoyment
PostedApril 24, 2017
We upgraded our older model Hot Spring Sovereign in 2015 to a new Hot Spring Envoy and love it. Our experience with our older model made our choice easy when it was time to upgrade Hot Spring makes a reliable product which is easy to maintain. My family uses it daily and we enjoy the conversations and relaxation the Envoy provides us. It's jets provide adjustable settings so setting the flow is easy. The LED lighting enhances your soak as well as the waterfall feature.
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 26, 2017
Thank you for your review! It sounds like your new Hot Spring Envoy is a perfect upgrade for you and your family. A Hot Spring is the best place to enjoy time with family and relax! Thank you for being a part of the Hot Spring family.
Review 96 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
BeachBum
fromCanton, Oh
Waited too long
PostedApril 19, 2017
I should have bought one a long time ago. With back and neck problems, I could have used this for the last few years. Nothing feels better after a a long day than soaking in my hot tub.
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 26, 2017
Thank you for your review. We hear many customers say they wish they had bought sooner! We are happy to hear that your Envoy brings you relief. Enjoy the wellness and thank you for being a part of the Hot Spring family.
Review 97 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
ShirlGGM
fromRiverside, CA
Age:Over 65
Best Spa I have owned
PostedApril 11, 2017
I am enjoying my Envoy Spa. I just finished the 30 day checkup, and it was pretty simple to do - even for a girl :)
My Envoy Spa has given me a healthier life style. I enjoy the privacy of a Spa at home.
Looking forward to enjoying my Envoy Spa much more once I retire next year.
Thank you Jim and James. I am so happy I met you and purchased my Spa from you guys You're great!!
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 26, 2017
Thank you both for your reviews! We are happy to hear that the experience of having a Hot Spring has been wonderful. Happy hot-tubbing!
Review 98 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Jimmy9836
fromDubuque IA
Age:45-54
Amazing!
PostedApril 6, 2017
I have had back problems for over 4 years. Surgery helped, but I was still in constant pain. After only 1 week of daily use of our new hot tub, I am virtually pain free! Wish we had bought one sooner! Thank you Hot Spring!
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 10, 2017
Thank you so much for your review. We are so happy to hear that your new Envoy has helped with your back pain. Welcome to the Hot Spring family, we wish you many more years of relief and relaxation in your new spa.
Review 99 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Phil42
fromSioux Falls, South Dakota
Age:35-44
M first spa ever and wish I would have bought it years earlier!
PostedApril 3, 2017
I have had my HotSpring Envoy spa for four months. It is the first spa I have ever owned and I absolutely love it. I shopped at two other dealers and decided on HotSpring primarily due to the salt water system option and the "feeling" of quality the spas had when I was in the showroom. Also, the staff at the store were very helpful, knowledgeable, and friendly. I worked with Rebecca, Kevin, Andrew, and Kyle and they are all top notch.
Since this was my first spa, I was intimidated by the thought of maintaining the water and the fear of investing in a spa only to stop enjoying it after just a few uses. Once I settled into a rhythm and regular schedule, maintaining the water has become much easier. I regularly bring samples into the dealer and have them tested in-house while I wait the couple minutes. This is very convenient for me and I leave with a printout of exactly how much of what to add. I also take this opportunity to ask questions of the awesome staff and to look around the showroom for ideas/new products. Maintaining the water does take some time and initiative. If you are a first-time buyer like I was, be sure to consider your willingness to do this before buying. Since this is my first spa, I am unable to directly compare maintaining the water in my spa to others. From what I am told by other spa owners and from what I've read online, maintaining the water in my spa seems to be pretty typical. Obviously, a more automatic system would be easier.
Deciding upon a manufacturer was fairly easy for me due to the reasons I mentioned above, but deciding on which model was much more difficult than I had anticipated. There are so many different models to choose from and each one has so many idiosyncrasies. This is where an experienced and low pressure sales person is invaluable. I decided on the Envoy because I was looking for a 5 or 6 person sized tub, I wanted a lounger (I highly recommend a lounger), and I liked the convenience of the wireless touchscreen remote control.
As far as my fear of infrequent use after owning the spa...on average, I am still using it at least every other day. I also highly recommend adding the Bluetooth speaker system. Star gazing from my spa on a clear winter night while listening to good tunes...well, life is pretty good.
Since this was my first spa, I was intimidated by the thought of maintaining the water and the fear of investing in a spa only to stop enjoying it after just a few uses. Once I settled into a rhythm and regular schedule, maintaining the water has become much easier. I regularly bring samples into the dealer and have them tested in-house while I wait the couple minutes. This is very convenient for me and I leave with a printout of exactly how much of what to add. I also take this opportunity to ask questions of the awesome staff and to look around the showroom for ideas/new products. Maintaining the water does take some time and initiative. If you are a first-time buyer like I was, be sure to consider your willingness to do this before buying. Since this is my first spa, I am unable to directly compare maintaining the water in my spa to others. From what I am told by other spa owners and from what I've read online, maintaining the water in my spa seems to be pretty typical. Obviously, a more automatic system would be easier.
Deciding upon a manufacturer was fairly easy for me due to the reasons I mentioned above, but deciding on which model was much more difficult than I had anticipated. There are so many different models to choose from and each one has so many idiosyncrasies. This is where an experienced and low pressure sales person is invaluable. I decided on the Envoy because I was looking for a 5 or 6 person sized tub, I wanted a lounger (I highly recommend a lounger), and I liked the convenience of the wireless touchscreen remote control.
As far as my fear of infrequent use after owning the spa...on average, I am still using it at least every other day. I also highly recommend adding the Bluetooth speaker system. Star gazing from my spa on a clear winter night while listening to good tunes...well, life is pretty good.
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 3, 2017
Thank you so much for your detailed review! We are happy that you chose the Envoy, it sounds like the perfect fit for you. We know that you will continue to enjoy your new Envoy for years to come. Happy hot-tubbing!
Review 100 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
Rick
fromNaples, ME
Age:45-54
Enjoying It Every Day
PostedMarch 29, 2017
I will never regret buying the hot tub itself, but if I had to do it over I would pass on the ACE system. The system apparently is meant for very light use. Since my wife and I use it every day, the system cannot sanitize quickly enough. So, we have to chlorinate after every use, making the ACE System extraneous.
By Customer Service Hot Spring Vanessa, April 4, 2017
Hello Enjoying It Every Day!
Thank you for your review. Water care can take some getting use to. I would like to see how I can help. I will email you.
I look forward to working with you soon.
Happy Hot Tubbing!
Thank you for your review. Water care can take some getting use to. I would like to see how I can help. I will email you.
I look forward to working with you soon.
Happy Hot Tubbing!