Top-rated product
Product Reviews
This product is no longer available. Continue shopping at HotSpring.
Highlife® Envoy - Pre 2019
Overall rating:
4.5
/ 5
172 out of 190(91%)reviewers recommend this product.
Customer reviews for Envoy - Pre 2019
Review 261 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
CosinGBay
fromGranite Bay, CA
Age:35-44
Gender:male
Wife and kids love it!
PostedMay 9, 2014
The Envoy is very spacious. My kids, 7 and 9 love going in. The color and water features make it fun for them in the evenings. For us adults it is very relaxing at the end of the day too. My wife finds her way into the hot tub almost every evening. Very happy with our Envoy
Response from HotSpringBy Jaclyn, Customer Service, May 12, 2014
Thank-you for your fantastic feedback! It’s nice to know that your Envoy tub is ready at the end of a busy day, and a place to make lasting memories with loved ones. May you enjoy your tub for many many years.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 262 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
RussCSMret'd
fromGlen, NH
Age:Over 65
Gender:male
White Mountains High
PostedMarch 23, 2014
At the end of a day of skiing, a long afternoon in the canoe or early morning coffee there is no place that I would rather be than in my Hot Spring Envoy looking out at Mt. Washington. The varied and comfortable seating, versatile jets and easy maintenance make this tub a simple joy to own and enjoy. It took a long time to make the decision to make this purchase, but it is one that I will never regret. My dealer has been a gem and I have nothing but praise for the product and their service.
Response from HotSpringBy The Hot Spring Team , Marketing, March 27, 2014
Dear Hot Tubber,
Thank you for the wonderful review. I am so happy you made the decision to purchase a Hot Spring spa, and that you've enjoyed spa time after some wonderful adventures. Welcome to the Hot Spring family. I wish you many many more wonderful years in your Hot Spring spa enjoying the wonderful view of Mt. Washington.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Thank you for the wonderful review. I am so happy you made the decision to purchase a Hot Spring spa, and that you've enjoyed spa time after some wonderful adventures. Welcome to the Hot Spring family. I wish you many many more wonderful years in your Hot Spring spa enjoying the wonderful view of Mt. Washington.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Review 263 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
envoyowner2013
fromCatskills, New York
Age:45-54
Gender:female
Very good tub
PostedMarch 18, 2014
I am really enjoying our new Envoy tub, purchased in Nov 2013. My favorite aspect is the adirondack seat. I do think, however, that Hot Spings can figure out a way to have more jets running at the same time, instead of alternating. So far, I have a few concerns - the plastic parts are not very durable - the plastic rings around a few of the jets keep falling off. And one of the exterior knobs has fallen off. Lastly,the adirondack seat should have a pillow especially based on how the person is leaning back in the tub - not very comfortable for your head.
Response from HotSpringBy Jaclyn, Customer Service, March 20, 2014
Thank you for your honest feedback! I am glad you are enjoying your Envoy tub! I will send you a separate email to discuss resolution of the minor issues mentioned. You are in good hands with Islander Pools!
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 264 for Envoy - Pre 2019
Overall rating
3
/
5
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
2
/
5
Roger
fromLas Vegas
Age:Over 65
Gender:male
Nice Hot Tub, but many issues
PostedMarch 17, 2014
We love our spa.......when it's not broken. We've had it for two years, but have had around 8 service calls to fix a number of issues, including the heater, temp sensor, broken manifold, warped cabinet, and others. The dealer has fixed all of these issues; however, after a while we get tired of constantly having the spa fail and then waiting for the dealer to come out and fix it. It's broken twice in the past two weeks. We paid a premium for a Hot Spring Spa, but now believe we paid too much for the quality we expected to be there and it wasn't.
4 of 4 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service, March 19, 2014
Thank you for reviewing the Envoy spa. Our warranted service records only show 2 claims submitted by the dealer so I will call them this afternoon to learn what I can about your spa. We appreciate your purchase and want it to be a source of enjoyment again. I will write to you directly at your email address so that we can get address your specific concerns.
Review 265 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
dave123
fromlake forest
Age:Over 65
Gender:male
awesome
PostedMarch 9, 2014
there are a lot of spas out there some even more less expensive, but for dependability you cant beat hot springs. They are there for you if anything comes up. I had my spa for seven years and have some maintenance which was covered under warranty. One time in seven years awesome.
Response from HotSpringBy The Hot Spring Team , Marketing, March 11, 2014
Dear Hot Tubber,
Thank you for joining the Hot Spring family seven years ago! We are thrilled you still continue to enjoy your hot tub regularly, and that you've had a positive experience with your Hot Spring dealer. Wishing you many many more years in your spa.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Thank you for joining the Hot Spring family seven years ago! We are thrilled you still continue to enjoy your hot tub regularly, and that you've had a positive experience with your Hot Spring dealer. Wishing you many many more years in your spa.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Review 266 for Envoy - Pre 2019
Overall rating
3
/
5
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
frogwelder
fromTower City, nd
Age:35-44
Gender:male
Starting off to a bad start
PostedMarch 2, 2014
Had a bad set up experience guys showed up at 5pm suppose to start at 1pm finished at 10pm. Woke up the next morning temp at 51 temp that night was 54 heater kicking out happened more the next week due to the filters being dirty, info that we did not know. Now to add to the bad set up we noticed a crack in the inside. We have only had the hottub 3 1/2 weeks hope they make things right so we can start to enjoy it. I recommend this product when it works and with the proper setup.
1 of 1 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service, March 11, 2014
Thanks for writing your review. Per our email conversations of March 4th & 5th, the dealer is actively assisting you to resolve the issues mentioned, given the current ambient weather challenges. Keep us posted!
Review 267 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Big Daddy
fromWinter Garden, FL
Age:45-54
Gender:male
Envoy
PostedFebruary 17, 2014
Excellent hot tub - it is always ready! The ease of care fits our busy lifestyle - and the special roller chair is a definite benefit for low back therapy. Hot Springs Envoy is the best therapy tub available.
2 of 2 found this review helpful.
Response from HotSpringBy Jaclyn, Customer Service, February 28, 2014
Thank you for your excellent review! It’s nice to know that your HotSpring Envoy will be ready whenever you feel like getting in and receiving some extra back therapy. May you enjoy your tub for many years to come.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 268 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
bob47
fromTucson AZ
Age:Over 65
Gender:male
Hot Spings customer service
PostedFebruary 13, 2014
I am very impressed with Hot Springs customer service. I had an issue with my one year old Envoy spa and Hot Springs working with Tucson Pool and Spa in Tucson Az. agreed to exchange my spa for a new one. I had not expected, but greatly appreciated a company that stands behind and honors their warranties. This is truly a remarkable company that stands behind their product. They are also careful on who they choose to represent them and Tucson Pool and Spa was wonderful to work with in resolving the issue quickly and painlessly. I wish there were more companies like Hot Springs. A Hot Springs spa is not an inexpensive investment but as the saying goes "You get what you pay for".
1 of 1 found this review helpful.
Response from HotSpringBy Jaclyn , Customer Service, February 17, 2014
Thank-you for your feedback, Hot Tubber!
We’re very pleased to hear that you had a positive experience. We are passionate about making the best hot tubs, and we stand by our product. As a partner with Tucson Pool and Spa, we pride ourselves in being able to deliver top notch customer service.
May you enjoy your spa for many years to come!
We’re very pleased to hear that you had a positive experience. We are passionate about making the best hot tubs, and we stand by our product. As a partner with Tucson Pool and Spa, we pride ourselves in being able to deliver top notch customer service.
May you enjoy your spa for many years to come!
Review 269 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
Nurse with a hot tub
fromFredericktown, MO
Age:35-44
Gender:female
Enjoying it!
PostedFebruary 3, 2014
We purchased ours at the end of summer. My husband likes to cool it off and get in at the end of his day during the warm weather. I prefer to be in it during the cold weather. I really enjoy getting in it after work to soothe my aching muscles before I go to bed-I sleep so much better when I do!. Love all the different seats and jet configurations!
1 of 1 found this review helpful.
Response from HotSpringBy Vanessa, Customer Service , February 5, 2014
Dear Hot Tubber,
Thank you for your review. You have described how different hot tub experiences can benefit a variety of preferences. I am happy to know we can accommodate both you and your husband’s hot tub needs. Thank you for being a Hot Spring Customer.
Happy Hot Tubbing!
Thank you for your review. You have described how different hot tub experiences can benefit a variety of preferences. I am happy to know we can accommodate both you and your husband’s hot tub needs. Thank you for being a Hot Spring Customer.
Happy Hot Tubbing!
Review 270 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
David9789
fromUnited States
Age:45-54
Gender:male
Envoy
PostedNovember 18, 2013
It has been the second best purchase I have made. The first was the first HotSprings hot tub I purchased 15 years ago!
1 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Team , Marketing, November 20, 2013
Dear Hot Tubber,
Thank you for your feedback, and for being such a great Hot Spring customer. We appreciate you business--twice! We would love to see photos of your new Envoy. Head over to the Hot Spring Facebook page to share, and you may just see your spa featured! Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Thank you for your feedback, and for being such a great Hot Spring customer. We appreciate you business--twice! We would love to see photos of your new Envoy. Head over to the Hot Spring Facebook page to share, and you may just see your spa featured! Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Review 271 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
bigyami
fromBelleville ,Michigan
Age:55-65
Gender:male
drive my Envoy
PostedNovember 9, 2013
We bought our Hot Spring tub in the fall of 2006 at the same time we got a new car. You guessed it an Envoy. We no longer have the car but the hot tub lives on. 7 yrs and counting, I cant wait to get in it each and every day. The test drives are done now but the warm and powerful massages I get are to wonderful not to mention. Since our purchase we have had little need for factory service calls. Your warranties are the best it the business by far! Our tub has been the easiest, reliable, most enjoyable, prettiest (white pearl in grey cabinet) single item we have ever purchased. It is easy on the electricity as you exclaim by using on average $30 to $35 a month. The lid has been replaced once at year 5. The cabinet is in great shape. The pumps and motors have never had issue, the headrests are just now due to replace from sun exposure so to say it lives on is to say that we are well on our way to get to the 25 year limited shell warranty.
We now have grandbabies and it is amazing how fast it will warm back up after letting it cool down for them to enjoy.
I can't say enough good things that have come about because of the tub, health reasons, family, parties,bragging rights. We enjoy it year round and have a heated floor mat for winter here in Michigan as well as a 10' square Garden Winds umbrella that we bought at time of purchase ... a winning combination for sure.
It has been a pleasure to have your tub and to work with you and your technicians, the setup and information provided when purchased was phenomenal even tho it took me a year to learn the 101 of water care the salespersons (Erin)at your stores are unquestionably the most pleasant and well informed person to ask info from and always so helpful. 5 star plus************
Thank you for making life a little easier and a lot more comfortable
We now have grandbabies and it is amazing how fast it will warm back up after letting it cool down for them to enjoy.
I can't say enough good things that have come about because of the tub, health reasons, family, parties,bragging rights. We enjoy it year round and have a heated floor mat for winter here in Michigan as well as a 10' square Garden Winds umbrella that we bought at time of purchase ... a winning combination for sure.
It has been a pleasure to have your tub and to work with you and your technicians, the setup and information provided when purchased was phenomenal even tho it took me a year to learn the 101 of water care the salespersons (Erin)at your stores are unquestionably the most pleasant and well informed person to ask info from and always so helpful. 5 star plus************
Thank you for making life a little easier and a lot more comfortable
3 of 3 found this review helpful.
Response from HotSpringBy The Hot Spring Team, Marketing, November 11, 2013
Dear Hot Tubber,
Thank you so much for the fantastic review and photo! 7 years and counting with your Envoy. I am so happy to hear about your terrific Hot Spring experience, down to the Garden Winds Umbrella you bought at the time of purchase. We are so happy we could make your life easier and a lot more comfortable.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Thank you so much for the fantastic review and photo! 7 years and counting with your Envoy. I am so happy to hear about your terrific Hot Spring experience, down to the Garden Winds Umbrella you bought at the time of purchase. We are so happy we could make your life easier and a lot more comfortable.
Happy Hot Tubbing!
Erica
The Hot Spring Team
Review 272 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Lindy
fromGeorgetown, IL
Age:45-54
Gender:female
AWESOME Hot Tub
PostedOctober 20, 2013
My husband & I have been enjoying our hot tub on a nightly basis and we love watching meteor showers while relaxing in our Envoy hot tub. It's a life changing experience that everyone should endulge in!!
1 of 2 found this review helpful.
Response from HotSpringBy Steve, Customer Service, October 21, 2013
Congratulations on your Envoy and thank you for your business! Enjoy the stars! :)
Review 273 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Muffy
fromKewaskum, wi.
Age:45-54
Gender:female
Best hot tub ever
PostedOctober 13, 2013
Both my husband and I have back problems and sore muscles. We get in our hot tub and just feel the ease of our aches and pains going away. I especially like the moto massage jets that go up and down your spine. This was the deciding factor of which HotSprings to purchase...that sold me! We absolutely LOVE our HotSprings Tub!
Debbie D.
Wisconsin
Wisconsin
Products related to my review
Envoy - Pre 2019
(373)1 of 2 found this review helpful.
Response from HotSpringBy The Hot Spring Team, Marketing, October 15, 2013
Hi Debbie,
Thank you so much for the wonderful review! We are happy to hear your Hot Spring spa has helped with your back problems. The moto massage jets feel amazing :) I wish you and your husband many happy years in your Hot Spring hot tub!
Happy Hot Tubbing!
Erica
The Hot Spring Team
Thank you so much for the wonderful review! We are happy to hear your Hot Spring spa has helped with your back problems. The moto massage jets feel amazing :) I wish you and your husband many happy years in your Hot Spring hot tub!
Happy Hot Tubbing!
Erica
The Hot Spring Team
Review 274 for Envoy - Pre 2019
Overall rating
3
/
5
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Kelly
fromJacksonville Beach, FL
Age:35-44
Gender:female
Beautiful Spa, but exterior parts are not up to par
PostedSeptember 27, 2013
Let's start positive, I saw no change in my electricity bill. The spa itself is really beautiful and takes little maintenance to keep up. The internal pieces have worked like a champ for 5 years now....Now for the cons....We bought this spa and within the first 6 months the headrests split and broke off. Within the next couple of months the auxiliary panel had to be replaced, but was broken again within less than a year. The cover straps broke off after a year. The cover started retaining water after about a year and a half of purchase which finally caused the hinges to disengage from the cover and the styrofoam (which was not reinforced, how's a screw gonna stay in styrofoam?) after about 2 years. The filters were supposed to be lifetime but began flaking off leaving gummy pieces in the hot tub. I really love having a hot tub, but I don't think Hot Springs makes a 100% quality spa.
5 of 6 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service, September 27, 2013
Thank you for the honest feedback about the spa; glad to hear that, for the most part, it has provided 5 years of the hot water and jetted air for which it is intended. I'd like to look at the other issues more closely with you as the cover, for example, DOES have metal reinforced channels along the edge of one cover half onto which the lifter arms are to attach. I will write to your email address directly and look forward to hearing from you again.
Review 275 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Vern
fromArkansas
Age:45-54
Gender:male
A darn good spa
PostedSeptember 23, 2013
Over all we are very happy with the spa. We have had our spa for three years now and enjoy it three to four times a week.
We have however had a few issues,
1. Spa cover holds a lot of water inside it when it rains. The cover must be lifted off to drain, and not all of the water gets removed leaving one side very heavy and causing some of the seams to rip. This has not been addressed
2. The main and auxiliary control panel stopped working, but repaired under warranty. We only had to pay a $40.00 service call.
3. The jet that mover up and down your back no longer mover/ It has good water flow, filters cleaned, but still will not move. Issue not addressed.
Even though we have a few problems with the unit. The benefits and enjoyment far outweighs the conns.
As for electrical usage. Our bill increases around $20.00 in winter using the unit three to four times a week, and can not see the increase any other time of the year.
I recommend Hot Springs Spas to everyone.
We have however had a few issues,
1. Spa cover holds a lot of water inside it when it rains. The cover must be lifted off to drain, and not all of the water gets removed leaving one side very heavy and causing some of the seams to rip. This has not been addressed
2. The main and auxiliary control panel stopped working, but repaired under warranty. We only had to pay a $40.00 service call.
3. The jet that mover up and down your back no longer mover/ It has good water flow, filters cleaned, but still will not move. Issue not addressed.
Even though we have a few problems with the unit. The benefits and enjoyment far outweighs the conns.
As for electrical usage. Our bill increases around $20.00 in winter using the unit three to four times a week, and can not see the increase any other time of the year.
I recommend Hot Springs Spas to everyone.
2 of 2 found this review helpful.
Response from HotSpringBy Peggy W., Customer Service, September 26, 2013
Thanks for the great feedback about the spa and its low energy use! With a good care routine using inexpensive/locally available products, a cover will resist UV aging and can better repel rain/snow. The moto-massage jet that moves up/down is something we'll be glad to troubleshoot with you over the telephone. Do give our Customer Service team a call on our toll-free line to discuss both items with a rep, 800-999-4688, ext 8432.
Review 276 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Sparky22
fromChicago
Age:35-44
Gender:female
Dreams do come true!
PostedAugust 14, 2013
I used to sell Hot Spring Spas years ago when I was 20 years old & working my way through college. I knew from all my research and training that they were truly the best spa out there. I dreamed of owning my own spa one day, but I was just a kid. Finally, twenty plus years later I made my dream come true. My backyard is now truly a relaxation destination and the best spot in the world to hang out with family and friends.
1 of 1 found this review helpful.
Response from HotSpringBy Steve, Customer Service, August 14, 2013
Thank you for your support and feedback! It is wonderful that the Envoy spa is a part of your dream filling backyard! We appreciate your years of support and will provide you with the same for years to come. Welcome to Hot Spring! :)
Review 277 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Spoiledrotten
fromMississippi
Age:45-54
Our second Hot Tub - First Hot Spring tub
PostedJuly 22, 2013
We absolutely love our new Hot Spring Envoy hot tub. We spend many hours in the spa, relaxing and enjoying the therapeutic aspect of it. My wife mentioned that every evening feels like a Friday night. I'll have to agree.
2 of 2 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, July 23, 2013
Dear Hot Tubber,
Thank you so much for your review! I am so pleased to hear that you and your wife are enjoying your Envoy. The pictures are fantastic! I hope you have many more great Friday nights to come. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Thank you so much for your review! I am so pleased to hear that you and your wife are enjoying your Envoy. The pictures are fantastic! I hope you have many more great Friday nights to come. Please let our team know if you need any assistance in the future.
Happy Hot Tubbing!
Erica
The Hot Spring Hot Tub Team
Review 278 for Envoy - Pre 2019
Overall rating
2
/
5
Comfort:
5
/
5
Quality:
1
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
2
/
5
rwhack
fromCave Creek, AZ
Age:35-44
Gender:male
Great spa...when it's working
PostedJuly 19, 2013
I'd like to give a good review, but can't. We've gone through 2 control panels, several months of leaks getting repaired and it just isn't up to par. We've spent money on the warranty repairs as well...and there have been several $50 visits. Customer service was great at times when I called, and average at other times. I'd like to believe I got a lemon based on the stellar reputation Hot Springs has. I would have been more hesitant to post a review with better local service from the repair people.
Sorry about writing this, but you asked. I am not linking this to FB however as I think at points customer service at Hot Springs did their best.
4 of 4 found this review helpful.
Response from HotSpringBy Peggy W. , Customer Service , July 19, 2013
Thank you for providing honest feedback. I'd like to look into the specifics with you to see what we might do to turn this around for you. I'll send you an email; please respond with your serial # and specifics regarding how long you've had the spa, if you're dealing with anyone in particular at the dealership, etc. I will do my best to improve your opinion of the product and service!
Review 279 for Envoy - Pre 2019
Overall rating
4
/
5
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
MikeB
fromUpstate NY
Age:55-65
Gender:male
Hot Springs Envoy
PostedJune 25, 2013
We got our spa in time for Mother's Day and use it daily. It does wonders in relieving aches & pains at the end of the day. Now when we're on vacation away from home we're more anxious than ever to return just so we can use our spa.
0 of 1 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, June 26, 2013
Dear Hot Tubber,
What a fabulous Mother's Day gift! I am so happy to hear you are using your spa every day, and looking forward to each visit. I wish you many more years of happy hot tubbing!
Erica
The Hot Spring Hot Tub Team
What a fabulous Mother's Day gift! I am so happy to hear you are using your spa every day, and looking forward to each visit. I wish you many more years of happy hot tubbing!
Erica
The Hot Spring Hot Tub Team
Review 280 for Envoy - Pre 2019
Overall rating
5
/
5
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Value:
5
/
5
Relaxed in the Woods
fromMaryland
Age:45-54
Gender:female
Thrilled with Purchase
PostedMay 28, 2013
We researched and shopped for 6 months before deciding on the Hot Springs Envoy with the Ace Sanitizing System. I can't attest to the energy efficiency yet as we've only had it a little over a month. However, we've used it almost every day, sometimes more than once in a day, and we love it.!!! My husband was not as keen on the idea of a hot tub as I was, but he loves it now that we have it! We love each of the 5 seats as well as the fact that you can position yourself and enjoy jets in positions other than the 5 deigned seats as well. It gives you great flexibility to control individual jets to your liking. The only improvement I can think of would that both of the jet pumps would have a high and low speed. As it is, only one of them has both speeds.
2 of 2 found this review helpful.
Response from HotSpringBy The Hot Spring Hot Tub Team, Marketing, May 29, 2013
Dear Hot Tubber,
Thank you for your product feedback. I am thrilled to hear you are enjoying your Envoy, and the ACE System. I am also very happy to hear your husband is enjoying the hot tub purchase as well. I appreciate your product recommendation, and will pass that along to our product team. Please let our team know if we can be of any assistance in the future.
Thank you for joining the Hot Spring family!
Erica
The Hot Spring Hot Tub Team
Thank you for your product feedback. I am thrilled to hear you are enjoying your Envoy, and the ACE System. I am also very happy to hear your husband is enjoying the hot tub purchase as well. I appreciate your product recommendation, and will pass that along to our product team. Please let our team know if we can be of any assistance in the future.
Thank you for joining the Hot Spring family!
Erica
The Hot Spring Hot Tub Team